This summer I had the enormous pleasure and privilege of both being at the Mozilla Summit and of being selected to give a lightening talk.
Embedded below is the talk – it’s five minutes so won’t take long to watch and is a short and updated version of my community management presentation. There are tons of people to thank for this talk, Diederik Van Liere, David Ascher and Mike Beltzner come to mind immediately, but there are many others as well. It also builds off a number of posts, including some old gems like this one and this one.
I’ve embedded a YouTube video of it, and the slide deck is a little further down.