I’m currently knee deep into Connected: The Surprising Power of Our Social Networks and How They Shape Our Lives by Christakis & Fowler and am thoroughly enjoying it. One fascinating phenomenon the book explores is how emotions can spread from person to person. In other words, when you are happy you increase the odds your [...]
Entries from the “negotiation” category
Connectedness, Volleyball and Online Communities
When a Citizen Dialogue is really just a Mob
Two years ago I wrote this piece outlining how Citizen Assemblies violate the conditions Surowiecki outline as necessary to create a wise crowd. My point was to show how there is a fine line between when a dialogue becomes a group monologue, or worse, just a mob. Those who engage in policy discussions need to [...]
SXSWi Panel: Fostering Collaborative Open Source Communities
Yesterday I saw this academic journal article and was reminded about how an individuals behaviour can negatively impact and groups productivity. In his article “Overlooked but not untouched: How incivility reduces onlookers’ performance on routine and creative tasks.” in the Organizational Behavior and Human Decision Processes (109: 29-44) Amir Erez describes how even just witnessing [...]
Creating the Open Data Bargain in Cities
Embedded below is the talk I’ve given to both community hackers (at Open Web Vancouver) as well as City of Vancouver Staff regarding the opportunities and challenges around open data and the open motion. (Here’s an update on where Vancouver is at courtesy of some amazing work by city staff). For those willing to brave [...]
Negotiating – how not to manage tension
Last week Rob Cottingham pointed me to ReadWriteStart piece entitled Learn to Negotiate and Close. It’s filled with some good – if unfortunately titled – advice particularly around focusing on listening and not derailing a deal by talking too much (“Two Ears, One Mouth”) as well as speaking to your client/prospective partner’s interests (“Wait Until [...]


