A few weeks ago I published a post entitled Some Thoughts on Improving Bugzilla. The post got a fair bit a traction and received a large number of supportive comments. But what was best, about the post, about open source, about Mozilla, is that it drew me into a serious of conversations with people who [...]
Entries tagged as “bugzilla”
Bugzilla – progress made and new thoughts
Some thoughts on improving Bugzilla
One of the keys to making an open source project work is getting feedback from users and developers about problems (bugs) in the code or system. Mozilla (the organization behind Firefox and Thunderbird) uses Bugzilla, but organizations have developed a variety of systems for dealing with this issue. For example, many cities use 311. I’m [...]
Many eyes make all bugs shallow – especially when the eyes get smarter
[Please bear with me for the next 24 hours - I'm moving to a new hosting company, and there may be some glitches here and there to work out. Thanks.] My friend Diederik has been writing a number of cool posts over at his blog Network-labs.org. For example he has an awesome jetpack plugin that [...]
How to predict the “Fixability” of a Bugzilla Submission
My friend Diederik van Liere has written a very, very cool jet-pack add-on that calculates the probability a bug report will result in a fixed bug. The skinny on it is that Diederik’s app bases its prediction on the bug reporter’s experience, their past success rate, the presence of a stack trace and whether the [...]
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