The other day the Vancouver Sun – via Simon Fraser University’s Public Square program – asked me to pen a piece answering the questions: Is the Internet bringing us together or is it tearing us apart? Yesterday, they published the piece. My short answer? Trying to unravel whether the Internet is bringing us together or [...]
Entries tagged as “community”
Is the Internet bringing us together or is it tearing us apart?
Community Managers: Expectations, Experience and Culture Matter
Here’s an awesome link to grind home my point from my OSCON keynote on Community Management, particularly the part where I spoke about the importance of managing wait times – the period between when a volunteer/contributor takes and action and when they get feedback on that action. In my talk I referenced code review wait [...]
Social Media and Rioters
My friend Alexandra Samuel penned a piece titled “After a Loss in Vancouver, Troubling Signals of Citizen Surveillance” over at the Harvard Business Review. The piece highlights her concern with the number of people willing to engage in citizen surveillance. As she states: It’s one thing to take pictures as part of the process of [...]
Creating effective open government portals
In the past few years a number of governments have launched open data portals. These sites, like www.data.gov or data.vancouver.ca share data – in machine readable formats (e.g. that you can play with on your computer) that government agencies collect. Increasingly, people approach me and ask: what makes for a good open data portal? Great [...]
How Science Is Rediscovering “Open” And What It Means For Government
Pretty much everybody in government should read this fantastic New York Times article Sharing of Data Leads to Progress on Alzheimer’s. On one hand the article is a window into what has gone wrong with science – about how all to frequently a process that used to be competitive but open, and problem focused has [...]


