Here’s an awesome link to grind home my point from my OSCON keynote on Community Management, particularly the part where I spoke about the importance of managing wait times – the period between when a volunteer/contributor takes and action and when they get feedback on that action. In my talk I referenced code review wait [...]
Entries tagged as “foss”
Community Managers: Expectations, Experience and Culture Matter
UK Adopts Open Government License for everything: Why it’s good and what it means
In the UK, the default is open. Yesterday, the United Kingdom made an announcement that radically reformed how it will manage what will become the government’s most important asset in the 21st century: knowledge & information. On the National Archives website, the UK Government made public its new license for managing software, documents and data [...]
My Mozilla Summit 2010 Talk: Making the Army of Awesome more Awesome
This summer I had the enormous pleasure and privilege of both being at the Mozilla Summit and of being selected to give a lightening talk. Embedded below is the talk – it’s five minutes so won’t take long to watch and is a short and updated version of my community management presentation. There are tons [...]
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