The other week I gave a talk on Gen Y, Gen X, Technology and the Future of the Public Service at StatCan’s managers’ meeting. The speaker before me apparently told the gathering that they “should be more like Google” if they want to recruit young talent. During his Q&A one of the managers asked how [...]
Entries tagged as “government services”
Why StatCan is (or could be) like Google
Crisis Management? Try Open Source Public Service
Does anyone still believe that government services can’t be designed to rely on volunteers? Apparently so. We continue to build whole systems so that we don’t have to rely on people (take the bus system for example, it doesn’t rely on constant customer input – indeed I think it actively discourages it). So I was [...]
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