A few weeks ago I published a post entitled Some Thoughts on Improving Bugzilla. The post got a fair bit a traction and received a large number of supportive comments. But what was best, about the post, about open source, about Mozilla, is that it drew me into a serious of conversations with people who [...]
Entries tagged as “mozilla”
Bugzilla – progress made and new thoughts
Creating Open Data Apps: Lessons from Vantrash Creator Luke Closs
Last week, as part of the Apps for Climate Action competition (which is open to anyone in Canada), I interviewed the always awesome Luke Closs. Luke, along with Kevin Jones, created VanTrash, a garbage pick up reminder app that uses open data from the City of Vancouver. In it, Luke shares some of the lessons [...]
Some thoughts on improving Bugzilla
One of the keys to making an open source project work is getting feedback from users and developers about problems (bugs) in the code or system. Mozilla (the organization behind Firefox and Thunderbird) uses Bugzilla, but organizations have developed a variety of systems for dealing with this issue. For example, many cities use 311. I’m [...]
Awesome Interactions: More on my Mozilla Summit 2010 Ignite Talk
Last week I had the distinct pleasure of being at the Mozilla Summit. This is a gathering of about 650ish people from innumerable countries around the world to talk about Mozilla, the future of the open web, the various Mozilla products (such as Firefox and Thunderbird). As Mozilla is a distributed community of thousands of [...]
Learning from Libraries: The Literacy Challenge of Open Data
We didn’t build libraries for a literate citizenry. We built libraries to help citizens become literate. Today we build open data portals not because we have public policy literate citizens, we build them so that citizens may become literate in public policy. Yesterday, in a brilliant article on The Guardian website, Charles Arthur argued that [...]


