Want to thank everyone who came to my session and who sent me wonderful feedback from both the keynote and the session. I was thrilled to see ZDnet wrote a piece about the keynote as well as have practioners, such as Sonya Barry, the Community Manager for Java write things like this about the longer [...]
Entries tagged as “open source”
OSCON Community Management Keynote Video, Slides and some Bonus Material
Weaving Foreign Ministries into the Digital Era: Three ideas
Last week I was in Ottawa giving a talk at the Department of Foreign Affairs talking about how technology, new media and open innovation will impact the department’s it work internally, across Ottawa and around the world. While there is lots to share, here are three ideas I’ve been stewing on: Keep more citizens safe [...]
Calling all Mozilla Contributors Past & Present
As some friends know, I’ve been working with Mozilla, helping them design an engagement audit, something to enable them assess how effective they are at engaging and empowering the community. This work has a number of aspects, much of which builds on ideas I’ve blogged about here and spoken about in the last year or [...]
Smarter Ways to Have School Boards Update Parents
Earlier this month the Vancouver School Board (VSB) released an iPhone app that – helpfully – will use push notifications to inform parents about school holidays, parent interviews, and scheduling disruptions such as snow days. The app is okay, it’s a little clunky to use, and a lot of the data – such as professional [...]
Shared IT Services across the Canadian Government – three opportunities
Earlier this week the Canadian Federal Government announced it will be creating Shared Services Canada which will absorb the resources and functions associated with the delivery of email, data centres and network services from 44 departments. These types of shared services projects are always fraught with danger. While they sometimes are successful, they are often [...]


