The other week I was invited down to the Bay Area Drupal Camp (#BadCamp) to give a talk on community management to a side meeting of the 100 or so core Drupal developers. I gave a hour long version of my OSCON keynote on the Science of Community Management and had a great time engaging what [...]
Entries tagged as “opensource”
Making Bug Fixing more Efficient (and pleasant) – This Made Me Smile
Community Managers: Expectations, Experience and Culture Matter
Here’s an awesome link to grind home my point from my OSCON keynote on Community Management, particularly the part where I spoke about the importance of managing wait times – the period between when a volunteer/contributor takes and action and when they get feedback on that action. In my talk I referenced code review wait [...]
Lessons from Michigan’s “Innovation Fund” for Government Software
So it was with great interest that several weeks ago a reader emailed me this news article coming out of Michigan. Turns out the state recently approved a $2.5 million dollar innovation fund that will be dispersed in $100,000 to $300,000 chunks to fund about 10 projects. As Government Technology reports: The $2.5 million innovation [...]
Adapting KUALI financials for cities: Marin County is looking for Partners
Readers of my blog will be familiar Kuali – the coalition of universities that co-create a suite software core to their operations – as I’ve blogged about several times and argued that it is a powerful model for local governments interested in rethinking how they procure (or really, co-create) their software. For some time now [...]
Calling all Mozilla Contributors Past & Present
As some friends know, I’ve been working with Mozilla, helping them design an engagement audit, something to enable them assess how effective they are at engaging and empowering the community. This work has a number of aspects, much of which builds on ideas I’ve blogged about here and spoken about in the last year or [...]


