Yesterday, the government of Canada released its new Guidelines for external use of Web 2.0. For the 99.99% of you unfamiliar with what this is, it’s the guidelines (rules) that govern how, and when, public servants may use web 2.0 tools such as twitter and facebook. You, of course, likely work in organization that survives [...]
Entries tagged as “public service”
The Canadian Government’s New Web 2.0 Guidelines: the Good, the Bad & the Ugly
Why Social Media behind the Government Firewall Matters
This comment, posted four months ago to my blog by Jesse G. in response to this post on GCPEDIA, remains one of the favorite comments posted to my blog ever. This is a public servant who understands the future and is trying to live it. I’ve literally had this comment sitting in my inbox because [...]
Just a Click Away Keynote Slides
A little over two months ago I gave a keynote at the Just a Click Away Conference in Vancouver. The conference was a gathering for legal information and education experts – for example the excellent people that provide legal aid. My central challenge to them was thinking about how they could further collapse the transaction [...]
From Public Servant to Public Insurgent
Are you a public insurgent? Today, a generation of young people are arriving into the public service familiar with all sorts of tools – especially online and social media driven tools – that they have become accustomed to using. Tools like wikis, survey monkeys, doodle, instant messaging or websites like wikipedia, or issue specific blogs [...]
What Munir’s Resignation means to Public Servants
This came to me from an anonymous email address, but the author claims to be a public servant. No inside gossip or revelation here, but a serious question about how the public service will react to a critical moment. The independence of Canada’s public service has been a key part of our governing system. It [...]


