Monthly Archives: December 2008

Why StatCan is (or could be) like Google

Statscan Google logoThe other week I gave a talk on Gen Y, Gen X, Technology and the Future of the Public Service at StatCan’s managers’ meeting. The speaker before me apparently told the gathering that they “should be more like Google” if they want to recruit young talent. During his Q&A one of the managers asked how a government agency could be like Google (a legitimate question, I thought) and the speaker didn’t have much to say. Frustrating, no?

Definitely.

But I think there is a good case. While the idea of StatCan emulating one of the best performing, young, hottest companies in Silicon Valley may sound far-fetched, it needn’t. StatCan can be like Google. In fact, it already is.

Look, for a second, a Google’s strategy. Google’s mission is encapsulated in its SEC filing statement:

“to organize the world’s information …. and make it universally accessible and useful”. Google explains that it believes that the most effective, and ultimately the most profitable, way to accomplish our mission is to put the needs of our users first. Offering a high-quality user experience has led to strong word-of-mouth promotion and strong traffic growth. Putting users first is reflected in three key commitments illustrated in the Google SEC filing: “1. We will do our best to provide the most relevant and useful search results possible, independent of financial incentives. Our search results will be objective and we will not accept payment for inclusion or ranking in them.

  1. We will do our best to provide the most relevant and useful advertising. Advertisements should not be an annoying interruption. If any element on a search result page is influenced by payment to us, we will make it clear to our users.
  2. We will never stop working to improve our user experience, our search technology and other important areas of information organization”.

To organize the world’s information… and make it universally accessible. This a huge part of StatCan’s mission. To organize Canada’s information… (now if only we made it universally accessible).

I think Google’s mission is similar to StatCan’s. Indeed the main difference is that StatCan not only organizes Canada’s information; it also creates that data. However, this is a space that Google has moved aggressively into — why do you think it has created platforms like Google Earth? To facilitate the creation of data so that it has more to organize and offer its users. Indeed, what is interesting about Google is that it knows the more information and data that is out there – for free – the more useful and important it becomes. It means more people doing searches, which means more advertising revenue.

So what does this mean for StatCan?:

First, distinguish and separate what you do: “Creating and organizing information about Canada” from what makes you valuable: making this information universally available to citizens.

Second, make yourself the centre of a data gathering, sharing and analyzing eco-system: There are thousands, if not hundreds of thousands of people out there who could do amazing things with StatCan’s data. The problem is, it isn’t easy to find, often you have to pay for it, and it is usually only available in HTML charts that aren’t easily accessed, and certainly not dynamically available. If StatCan data was available as API’s and Excel spreadsheets, then a whole ecosystem of multimillion dollar businesses, bloggers and other pro-ams would emerge around it as supporters, collaborators and complementors.

Finally, hire young people to make it happen because if you are open, they will come: Does StatCan want young people to come work for them? Then stop behaving like a 20th-century consulting firm whose job is to hoard data and conduct analyses for clients. (Don’t worry you can still do this). Instead, act like the 21st-century Google-like platform that you are. Your job should be to make your data as searchable, taggable, as pluggable, in short, as usable, as possible. This, in addition to collection, should be the top priority. If StatCan’s data were easily available (say as an API) people would start using it in all sorts of creative ways – this, and this alone will drive innovation, excitement, energy and buzz about Statcan into the workplace. In short, it will make Statcan relevant. StatCan should be a place where young Canadians want to work so they can learn how to handle and disseminate HUGE quantities of data to everyone from the smallest bloggers to the largest companies. That skill set is going to be critical in the 21st century and so such a mission will attract talent top talent, if StatCan gives them the freedom to play and build it.

StatCan is like Google — if it chooses to be. It can’t offer the stock options, but it can offer a cool opportunity to help build the country’s most critical data ecosystem for a 21st century economy. That’s a job lots of geeks would be interested in.

The Coalition that never was

It’s over. Coyne has the best analysis and Simpson is on his game as well. The key fact: everyone overplayed their hand. Badly.

Harper overplayed his hand – that’s what launched this mess.

Then there was an opportunity on the part of the opposition to not be greedy. They could have demand a better stimulus package and Harper’s resignation in exchange for not bringing down the government. I believe it was viable option. But that window is closing fast – if it is still open. Dion was too inept and, once again, proved unable to understand that he was in a position of weakness – he will now likely be remembered not as a tragic, stoic figure and more likely as simply inept and stubborn. It isn’t fair – but it is hard to see him being remembered otherwise.

Layton won’t lose his job – but his party should consider bouncing him. The NDP overplayed its hand in the same manner that Dion did. Layton’s drive for power (and relevancy) meant the NDP didn’t push for splitting Harper from his caucus and trying to just take the leader down. A Liberal-NDP-Bloc coalition was always going to be tenuous – the opportunity for any party to defect in order to gain political advantage would have made it highly unstable, and unpopular. Moreover, after Layton brought down the house in 2006 I’m not sure many Liberals see Layton as someone who they can work with – further increasing any coalitions instability.

Indeed, I only thought the opposition announced they were going to bring down the house in order to achieve negotiating leverage to demand Harper’s resignation. Now I don’t know what they were thinking. I suspect that Layton, DIon and Harper could all be gone within 12 months. Each party (except the bloc) is going to need to blame someone for these series of fiascoes – given how centralized decision making has become, it’s hard to believe it won’t be the leaders. That said, I say Harper has the best odds of survival.

Finally, Simpson nails it with the fact that the Bloc are the only clear winners. There job is simple: stay relevant. Doesn’t matter who they are working with or against, as long as they have some excuse to be in Ottawa, they win. It was a big week for them.

What next for Liberals? – Proceed with Caution

I’ve yet to talk to a Liberal who is excited by this coalition. I’m sure they are out there – I just have yet to meet one. From what I have heard, most feel the coalition proposal is a necessary evil – one required to reign in a Prime Minister who -during a period of economic crises – became partisan, out of touch and just plain nasty in his approach. I see that Bob Rae wants to champion the coalition idea – I think he’ll find it a hard sell in many corners.

The smart move for a leadership candidate now is to not get more partisan, but instead to try to be a statesman-like. Canadians are tired of this political mess, they want someone to end it – and there are probably political points to be earned. Herein lies the opportunity.

I’m looking for the leadership candidate who says:

First, I don’t agree with the Governor General’s decision. I think it is wrong for a Government to escape a confidence vote with a procedural move – I think it sets a bad precedent and weakens our parliamentary democracy. That said, I respect the decision and this is the situation we must work with.

The Conservatives now have a month with which to rethink their approach to the economy and how they wish to manage parliament. They should use this time carefully. Canadians, the Liberal Party, and I’m sure the NDP and the Bloc are all eager to have a parliament that is focused on the critical issues of the day, not partisan infighting. That said, Canadians, and this parliament, have lost faith in the Prime Minister – in his priorities, in his approach and in his leadership.

The Liberal party is prepared to work with all parties both to make this parliament work and ensure Canadians are well represented in this time of economic turmoil. To this end, we think talk of a coalition should be suspended, if, and only if, the Prime Minister resigns and/or a new budget with a sufficiently credible stimulus package is put forward. We say this because the Prime Minister’s capacity to lead a cooperative, effective parliament has been fatally compromised, and because, given the severity of the economic crises confronting us a real stimulus package is essential to the financial well being of the country.

Such an approach has several benefits. It offers a clear route out of the crisis. It allows the proposer to be appear above the fray – trying to reconcile a partisan battle. It also gives Conservatives a clear choice while simultaneously fostering tension within their party. It temporarily ends the discussion of a coalition by enabling opposition parties to score a significant victory. Finally, it allows the crises to be pulled back from the brink, but sustains the threat of a coalition to compel the Conservatives to act responsibly on policy matters in the future.

Finally, as an after thought I suspect that. as it becomes more and more obvious that the public is uncomfortable with the idea of this coalition, Dion and Layton are going to wear the coalition proposal like an anchor around their neck (Gilles will get away scot free because, well, it doesn’t really matter for him – the Bloc win no matter what happens at the moment). Consequently, I wouldn’t rule out the possibility that all of the authors of this disaster – Harper (for instigating the crises) and Layton and Dion (for overplaying their hand and perpetuating it) – could lose their jobs over the comping months.

Negotiating within a coalition – or why Liberals don't trust Jack

So the one thing I glossed over the other day about negotiating in coalitions is that you’d better have already completed your negotiations within your coalition. Reading Andrew Coyne’s blog (among others) suggests that this has not happened. This project seems to have been cooked up by Dion and foisted on the party and there are a few disgruntled MPs starting to emerge from the woodwork.

Toronto MP Jim Karygiannis said “a lot of my constituents” are saying Dion should go. He also complained that MPs had been kept out of the loop on the coalition negotiations.

Just add this on to the further stresses for the coalition. If this thing even begins to teeter, someone is going to have to wear this, and the blame game isn’t going to be pretty.

Another big problem is Jack Layton. Interestingly I think a lot of Liberals are more wary of working with Jack than with Gilles Duceppe. Gilles intentions are always very clear – he’ll do whatever is in Quebec’s interests. Layton’s motivation and history is a little more shaky. Take, for example, that Layton never had to wear the fact that he got us all into this mess three years ago when he helped bring down Paul Martin’s government.

Here was a man who was getting the goodies he wanted added to the budget and yet voted against the Liberals so that he could what… win an extra dozen seats in the house? Layton has had his opportunity to work with Liberals to advance his agenda and he instead opted to give the Conservatives the opportunity they were craving. I suspect the trust threshold between most Liberals and the NDP leadership is so low that it will take real skill to sustain a working partnership.

Again, a common threat can bring people together, but as the threat recedes (the conservatives lose power, or even more intriguing, Harper is forced to resign) then the capacity to work together becomes more important. Canadian political parties have never invested much in this capacity… can they make it work now?

Negotiating in Coalitions: some thoughts

A few people have asked me about the how to handle negotiations in coalition like the one proposed by the Liberals, NDP and Bloc. Here are a couple of thoughts.

First, coalitions like these are very different then alliances and partnerships in the private sector. This is, most importantly, because corporate alliances and partnerships are very rarely zero-sum games. Usually, the total amount of money to be made is not fixed. So if every one cooperates, everyone stands to make more money. This is a strong positive incentive. (It also creates incentives for free rider, but this is another issue)

While political alliances are not entirely zero-sum, they are much more so. The benefits to be accrued for the country by cooperating are potentially unlimited, but the benefits to who ends up being credited with creating these benefits is are not. Specifically, there are a fixed number of seats in the house and so, benefits to one party necessarily come at the expense of one of the other parties. Were the downside only to be experienced by the Conservatives, this wouldn’t be a problem – potentially all coalition members could increase the number of seats – however, there is real risk for all coalition members that they will lose seats to another coalition member. Should one party be seen as making particularly strong gains, the coalitions will likely become fragile or will fall apart all together. This means – paradoxically – that success can be as much a threat to the coalition as failure. One question I might have is: have the parties talked about how they will manage success?

The second challenge has to do with unknowns. On the one hand the Liberals, NDP and Bloc have been wise to craft a deal that is narrow in scope (my understanding is that it focuses largely on creating an economic stimulus). However, the challenge for any alliance or partnership is not dealing with knowns, but dealing with the unknowns. Further economic turmoil, a terrorist attack, an international crisis, all of these events demand – a sometimes very quick – response from the government. And these are extreme examples, bad press on a failed program can, on its own, generate a political crisis. A coalition posses real challenges to the capacity of the government to react, especially if there is disagreement among coalition members. Have the parties talked about what their deal breakers are? About a process for responding to crises?

Finally, there is the simple capacity of managing a coalition government. It is one thing for a leadership cadre to negotiate an overall agreement for how to work together in the face of a common threat. It is something else for the working members of groups to cooperate and negotiate on a day to day basis. The leaders may have forged a common bond and understanding, but it probably does not trickle very far down into an organization – particularly partisan organizations which are used to working against one another. While one small challenge or disagreement is unlikely to derail the coalition, a series of them can be devastating. Is there a process and guidelines for how MPs might handle disagreements and does the leadership have a plan for how to deal with them? This challenge may seem simple today, but as the immediate threat of the conservatives disappears it becomes increasingly problematic.

I remain skeptical that a coalition government this diverse can function for any period of time (especially if the press starts assigning “winners” and “losers” early on, or if polling data shows the public breaking towards one party. That said, it is possible for such a coalition to function, but it will take incredible negotiation skills and discipline, particularly among the parties leadership (including political staff) but also among its rank and file.

Also a postscript, I’m a big beleiver that sometimes as Eisenhower out it”If a problem cannot be solved, enlarge it.” The biggest problem for this coalition is that it could defined by being anti-Conservative as opposed to “the coalition to rescue Canada’s economy.” This is why, although it would create some more challenges, it might also cause everyone to reframe what the coalition is about if they followed Kinsella’s advice and brought some conservatives into the fold.

ABC Meme for FireFox 3.x users

The Meme

Show your the top Awesomebar results for each letter of the alphabet.

Instructions

  • Without opening any other tabs, pop open your Error Console (in the Tools menu) and enter the following into the “Code:” field:C=Components;d=C.classes['@mozilla.org/browser/nav-history-service;1'].getService(C.interfaces.nsPIPlacesDatabase).DBConnection;for(o=[],c=97;c<123;c++){h=String.fromCharCode(c);q=d.createStatement('SELECT title t, url u FROM moz_inputhistory JOIN moz_places ON id=place_id WHERE input LIKE ''+h+'%' ORDER BY use_count DESC LIMIT 1');if(q.step())o.push(['',h,': ',q.row.t,''].join(''))}open('data:text/html,'+o.join('n'))
  • Click “Evaluate”. A new tab will open showing your results
  • Copy the code from that new tab and paste it into a new blog entry

History

Benjamin started it
Mardak helped with the code snippet
I saw it on Beltzner’s blog

My Results

a: Air Canada
b: Bloomberg.com: Energy Prices
c: CNN Politics: News, Opinions and Analysis from CNN.com
d: Dopplr
e: eaves.ca
f: Feedburner:: Feed Stats Dashboard
g: Globe and Mail: Canada’s National Newspaper
h: eaves.ca > Edit Comments (password required)
i: CIBC Investor’s Edge
j: Plotting of Canadian Federal Government Offices
k: Gregor Robertson: Beware of the Kingsway NDP Mafia – Straight.com
l: Literary Review of Canada: Progressivism’s End
m: Google Maps
n: New York Times
o: Ottawa Citizen
p: Personalized Start Page
q: David Eaves | FSOSS 08
r: TheStar.com | Opinion | How about real Liberal renewal?
s: StatCounter Free invisible Web Tracker
t: Technorati: Home
u: United Airlines
v: Vote Vision | Leadership • Action • Vision
w: WordPress Plugins
x: Amazon.ca: Divided We Stand
y: Youtube – Rachael Blake – Video 9 (Lost Experience)
z: Polymorph