Tag Archives: future of the internet

Canada 3.0 & The Collapse of Complex Business Models

If you haven’t already, I strongly encourage everyone to go read Clay Shirky’s The Collapse of Complex Business Models. I just read it while finishing up this piece and it articulates much of what underpins it in the usual brilliant Shirky manner.

I’ve been reflecting a lot on Canada 3.0 (think SXSWi meets government and big business) since the conference’s end. I want to open by saying there were a number of positive highlights. I came away with renewed respect and confidence in the CRTC. My sense is net neutrality and other core internet issues are well understood and respected by the people I spoke with. Moreover, I was encouraged by what some public servants had to say regarding their vision for Canada’s digital economy. In many corners there were some key people who seemed to understand what policy, legal and physical infrastructure needs to be in place to ensure Canada’s future success.

But these moments aside, the more I reflect on the conference the more troubled I feel. I can’t claim to have attended every session but I did attend a number and my main conclusion is striking: Canada 3.0 was not a conference primarily about Canada’s digital future. Canada 3.0 was a conference about Canada’s digital commercial future. Worse, this meant the conference failed on two levels. Firstly, it failed because people weren’t trying to imagine a digital future that would serve Canadians as creators, citizens and contributors to the internet and what this would mean to commerce, democracy and technology. Instead, my sense was that the digital future largely being contemplated was one where Canadians consumed services over the internet. This, frankly, is the least important and interesting part of the internet. Designing a digital strategy for companies is very different than designing one for Canadians.

But, secondly, even when judged in commercial terms, the conference, in my mind, failed. This is not because the wrong people were there, or that the organizers and participants were not well-intentioned. Far from it. Many good and many necessary people were in attendance (at least as one could expect when hosting it in Stratford).

No, the conference’s main problem was that, at the core of many conversations lay an untested assumption: That we can manage the transition of broadcast media (by this I mean movies, books, newspaper & magazines, television) as well as other industries from an (a) broadcast economy to a (b) networked/digital economy. Consequently, the central business and policy challenge is how do we help these businesses survive this transitionary period and get “b” happening asap so that the new business models work.

But the key assumption is that the institutions – private and public – that were relevant in the broadcast economy can transition. Or that the future will allow for a media industry that we could even recognize. While I’m open to the possibility that some entities may make it, I’m more convinced that most will not. Indeed, it isn’t even clear that a single traditional business model, even radically adapted, can adjust to a network world.

What no one wants to suggest is that we may not be managing a transition. We may be managing death.

The result: a conference that doesn’t let those who have let go of the past roam freely. Instead they must lug around all the old modes like a ball and chain.

Indeed, one case in point was listening to managers of the Government of Canada’s multimedia fund share how, to get funding, a creator would need to partner with a traditional broadcaster. To be clear, if you want to kill content, give it to a broadcaster, they’ll play it once or twice, then put it in a vault and one will ever see it again. Furthermore, a broadcaster has all the infrastructure, processes and overhead that make them unworkable and unprofitable in the online era. Why saddle someone new with all this? Ultimately this is a program designed to create failures and worse, pollute the minds of emerging multimedia artists with all sorts of broadcast baggage. All in the belief that it will help bridge the transition. It won’t.

The ugly truth is that just like the big horse buggy makers didn’t survive the transition to the automobile, or that many of the creators of large complex mainframe computers didn’t survive the arrival of the personal computer, our traditional media environment is loaded with the walking dead. Letting them control the conversation, influence policy and shape the agenda is akin to asking horse drawn carriage makers write the rules for the automobile era. But this is exactly what we are doing. The copyright law, the pillar of this next economy, is being written not by the PMO, but by the losers of the last economy. Expect it to slow our development down dramatically.

And that’s why Canada 3.0 isn’t about planning for 3.0 at all. More like trying to save 1.0.

Some of my favourite Vancouverites on Net Neutrality

A couple of Vancouverites can be seen below talking about the danger currently facing the future of the internet here in Canada as our government allows the telco’s to determine who will be the winners and losers of the digital age.

If you haven’t already I’d strongly encourage you to head over to the “SaveourNet.ca” facebook group and become a member.

The challenge of mozilla’s magnetism

Mozilla is unique. The project gets more media, more publicity and more buzz than virtually any other open source project. It is, in much of the public’s mind, the poster child for open source and the open internet. More critically, this isn’t some interesting observation, why this is the case, and what it means, is profound implications for the success of Mozilla, the open web and the future of the internet.

I would argue that Mozilla’s uniqueness is not a result of being the most successful open source project. (I’m sure there is much heated debate over which is the most successful, largest, most complex, most important, etc… open source community/project). The fact is, it’s irrelevant.

moz-head-bigMozilla matters because Firefox is a consumer product. And not just any consumer product, it is THE consumer product that allows people to interact with the world wide web, the most consumer oriented part of the internet. Thus, while Apache, Linux, Sendmail and the million of other open source projects matter (a great deal!) the simple fact is, Mozilla is the brand that represents both the potential of open source and the importance of an open internet. This matters because it means a) Firefox and Mozilla are the catalysts in creating social awareness among millions of consumers about the importance of the open internet and b) as a result, Mozilla will likely be the first port of call of these newly awakened activists who wish to find ways to contribute.

This, of course, is both a blessing and a curse.

One the one hand it often seems that everyone, and I mean EVERYONE, has an opinion about Mozilla (and boy am I guilty of this). I’m not inside Mozilla but I can imagine the constant barrage of “helpful” ideas or suggestions or worse, outright complaints or threats, must feel exhausting. The banging on the gates never ends and engaging in it could distract the community from its important work.

On the other hand… how great that an increasing number of people have this energy and passion for Mozilla and, by extension, the open internet. Many of those banging at the gate – and a good many more who are simply too intimidated or too unsure to even do that – are primed and ready to be among the next million mozillians. The banging (or loitering) is a symptom of a desire to contribute – indeed it may be the only outlet they know of or have.

The real question is – how do we engage these people?

Should Mozilla do more to shape and lead the social movement around the open web? As David Ascher also notes, the opportunity of broadening Mozilla’s tent by absorbing these newly minted activists into streams of activities and helping channel their energy and enthusiasm is an exciting prospect. But I’m not sure the answer is a definite yes. As Mitchell Baker – in part – points out, the risk of diluting Mozilla’s mission or its culture is a serious one.

However, the social movement around the open web is going to keep attracting supporters. Again, because Mozilla is one of the leading catalyst in creating this social awareness these supporters are going to show up at it’s doorstep first. Regardless of the choice (absorb or not absorb) to successfully support the movement I’d argue that at the very minimum Mozilla needs a plan to a) greet these newcomers and make them feel welcome; and b) some capacity to point them in the direction of a variety of institutions, organizations, projects and activities, where they can channel their energy. The more people the movement can engage – or to reframe – the more communities of action with can create within our broader community of interest, the more likely we will be successful in acheiving an open internet.