Tag Archives: technology

The Open Web is a social movement

Social movements are collective actions in which the populace is alerted, educated, and mobilized, over years and decades, to challenge the powerholders and the whole society to redress social problems or grievances and restore critical social values.
– Bill Moyes in the Movement Action Plan

The mission of the Mozilla Foundation is to create and promote the Internet as an open platform that supports the principles set out in the Mozilla Manifesto.
– Mozilla Foundation’s Statement of Direction

The open web is a social value. It’s not a fact, it’s not necessity, and it’s not a requirement. It’s a value – one that a growing community of people believe in and are willing to fight for. Indeed an emergent community in support of this value, initially composed of coders and technophiles, has steadily grown in size and scope. Today, there are hundreds of thousands (if not millions) of people who believe in the open web. They want the internet to be an open platform, indeed, they know the internet must be an open platform.

This means the message and goals of organizations like the Mozilla foundation and others that promote an open web, have broad appeal and resonate with a increasingly diverse community.

This is exciting.

It will also create new challenges.

Those involved in promoting an open web need to know that they are part of a social movement. Yes, it is language and terminology that make some of us uncomfortable. But it is the reality of our situation.

Embracing the notion that the open web is a social movement does not mean that we must start lobbying politicians or chaining ourselves to Microsoft servers (although some people may already be doing these things). I will be the first to admit that this social movement is very unlike those of the past. We do not need to employ the industrial and hierarchical model of influence and power that underlies the Bill Moyes document that, in part, inspired this post. It is for another era, or at least, for other movements.

This social movement is different in that, so far, it has been able to derive its power from a narrow set of people – mostly coders – who by volunteering their labour, have given the movement neither political power, nor economic power, but hard consumer power. This power has enabled projects like Mozilla to out-create, out-innovate, and out-perform the largest, best financed, and most successful software and IT companies in the world. As such, it does not need to rely on persuading government to create structural changes the way past social movements have. It has simply been able to force change though its market position.

This success however, does not mean it has nothing to learn from the past. Indeed, understanding and embracing the fact that the open web is a social movement would not only give the open web project structure – an organizing principle – upon which further success can be built but it would also allow it to reflect and leverage on the lessons of past movements.

Possibly the most important of these past lessons is that social movements may emerge organically but often do not succeed until at least some primitive form of organization or basic structure takes form around which resources, supporters, and eventually the general public, can coalesce.

This structure does not need to be hierarchical, but it does need to at least anchor or provide a platform around which the movement can build identity and direction. I sense a number of people look to Mozilla to be that rallying point. Indeed, last year when Chris Messina ranted online about Mozilla – which some in the Mozilla Corporation incorrectly felt was an unhelpful critique of the corporation – he was asking this very question. (I know Chris’ comments weren’t very popular with many people and that a major motivating factor for his rant was an effort to bring attention to his new consulting firm, but I’m still going to address his comments at face value) I don’t think Messina was being critical of the corporation per se, a large part of what he was asking was why Mozilla wasn’t serving as a rallying point for people (like him) who cared about the Open Web and Open Source.

The Berkman Center at Harvard, the CIS at Stanford, the Mozilla Foundation, Electronic Frontier Foundation, the Shuttleworth Foundation, along with a handful of other organizations are already part of the movement’s ecosystem. Perhaps one of them could credibly take on a leadership/organizing/convening role for such a social movement. Perhaps not. At the moment, it seems unclear if anyone is.

Again, this social movement can and probably should be more decentralized than any past movement. But could we push ourselves harder? Are we creating enough hooks for new participants to latch on to? Are we creating an ecosystem where non-coders, but passionate open web believers, can find a niche? What are the big harry audacious goals that a larger community can get behind, and support? Are we willing to talk about ourselves as a social movement? What are the opportunities and dangers in doing that? I’m not sure. But it would be great if someone were thinking about who, or whom, might be asking these questions.

Please know this post is a draft and treat as such. Please tear it to shreds or build on it in the comments or in an email to me.

Warning! The social networking site you are about to enjoy is very social.

So the globe had an article yesterday about a group of University of Ottawa law students who lodged a complaint that Facebook breaches Canadian privacy law.

Regarding concerns that Facebook might be sharing the information with advertisers without users consent… fair enough.

But in regards to people not understanding their information is going to be shared publicly? I’m less sure. This quote really struck me:

“There’s definitely some significant shortcomings with Facebook’s privacy settings and with their ability to protect users,” said Harley Finkelstein, 24, one of the four students behind the complaint.

“If a 14-year-old kid in Toronto decides to join Facebook, and is prompted to add a network, and he decides to join the Toronto network – because that’s where he lives – does he really know that everyone on that network – by default – will have access to his personal information?”

Coffee Warning LabelI think the answer is yes. Indeed, that’s probably why the kid’s joining.

So this strikes me as akin to labels on paper coffee cups that say “Warning. Hot!” The fact that coffee is hot is as self-evident as the fact that social networking sites are about enabling people to, well, connect socially with others over the internet.

So we can soon expect to see this post’s title as a warning label on any social networking site. I’m sure they’ll be read as closely as the coffee cup labels are.

Coming: Firefox 3 Download Day – Pledge Now!

As part of its strategy to launch Firefox 3, reach out to new users and help foster an open web, our friends at Mozilla want to set a Guinness World Record for the most software downloaded in 24 hours.

They are also maintaining a cool heat map of how many pledges from each country they’ve received.

If you haven’t tried Firefox 3 yet, I can’t recommend it enough. The awesome bar is going to change your browsing experience. Trust me.

Government social networking

Again, as a follow up to my talk at DPI on web 2.0 technologies and government, Nicolas sent me a brief article on IBM’s internal experimentation with of Socian Networking.

Those at DPI will know that one of the reasons I believe social networking for government is important is that enables employees of massive organizations – both in terms of geography and number of employees – to find and engage with one another. As such it is a clearing house for ideas and people, helping them find and connect with one another. Hence this paragraph in the article obviously tickled my goat (yeah, I said tickled my goat):

…in a global company with nearly 400,000 employees, most people are too far away to plop down in a teammate’s cubicle or grab a cup of coffee. These social tools, IBM hopes, will provide a substitute for personal connections that flew away with globalization—and help to build and strengthen far-flung teams. “People are putting up pictures of their family, the same way they’d put them up in the cubicle,” says Joan DiMicco, one of the research scientists.

People may not think of the public service as globalized (or like IBM) but it does have over 325,000 employees spread out over 3 and half time zones across a 5,187 km axis east to west. That’s pretty globalized and IBM-like right there.

Open Updates: Firefox 3 and open office

So Firefox 3 RC 1 has been released and again, if you haven’t downloaded it I strongly encourage you to do so.

Having used the FF 3 Beta for months now I can honestly say it is everything it’s cracked up to be. Especially its coolest feature – the Awesome Bar (some boring people are still referring to it as the Smart Location Bar, but ignore them).You can read more about this feature, along with an interview of my man Beltzner who’s making some pretty bold claims about it, here. That said, I think Beltzner is right, the Awesome Bar has already changed how I surf the net and use my browser.

In other exciting Open Source news Microsoft has announced that Office 2007 SP2 will add support for Open Document Format. This is a real win for the Open Office crew.  It also means the day I switch to Open Office has been moved up dramatically.

Exciting times to be open…

So much data… locked away

I’m preparing for the keynote on Public Service Sector Renewal and technology I’ll be giving at this year’s DPI conference on Thurdsay in Ottawa. I’ve been working on creating a series of slides that I’m hoping will be quite interesting and tha I promise to share either here or via slideshare.net.

What has been most interesting is how hard it is to get data about the government. In my case, I’ve been trying to determine the address of every major ministry (or, if you must, department) in Ottawa in 1930, 1960, 1980 and today. I know this information exists – the problem is finding it. It would appear that it can only be found in the national archives – in hard form, from a protected document that people aren’t really allowed to access.

Sigh.

It makes me think of how much data the government has collected over the years – or even minute by minute that gets stored – even digitally – in inaccessible ways, making it harder for companies, non-profits or other entities to leverage the public resource.

If our government is going to get one thing right, it would be enabling its citizens to do that.

Open Source Legislation

The American Sunlight Foundation – which seeks to reduce corruption by using the power of information technology to enable citizens to monitor Congress and their elected representatives – has recently put its draft legislation online.

In a sense the draft legislation, entitled the Transparency in Government Act 2008 has been open sourced in that it can be read and commented on by anyone. Of course some may disagree since the process is not a wiki – people cannot edit the document directly (which would be much cooler) but it is nonetheless very interesting model. Indeed, the Sunlight Foundation very much views this project as an experiment.

Private members bills are allowed in Canada… one wonders how long before some intrepid MP uses this approach refine his or her proposed legislation and build popular support?

Get the new Beta of Firefox 3

Mozilla recently released a new beta version of Firefox 3. If you haven’t been using it I highly recommend downloading a copy. I’ve been using Firefox 3 a few months now and there are 2 features I couldn’t imagine living without.

The first is the revamped address bar. Most address bars boast an auto-complete function (e.g. start typing http://www.ea… and it will fill in the rest). But Firefox 3’s address bar allows you to type in any word from the url and it will give you a list of choices, balanced between sites you frequently go to and the sites you most recently visited. So for example if, after reading this post, you simply type “beta” into the address bar, this page will almost certainly be one of your choices. It makes finding that web page you were at yesterday, but can’t remember than name of, really, really easy.

The second is that – upon request – Firefox will remember all the sites you are viewing when you shut it down. That way, when you load it back up – say, the next morning – all the tabs and sites you had open will reappear. I no longer to a bookmark a bunch of sites when I’m shutting down my computer. Super convenient.

On a seperate but parallel note, Apple recently released its Safari browser for the PC and has been bragging about how it is faster than Firefox. This is true, if you are using Firefox 2! According to an independent industry observer, Firefox 3 is actually faster than Safari.

the battle against technology is ageless…

If you think getting your boss (or government IT department) to lift that ban on instant messaging or facebook is hard, think of the hard battles your great, great, great, great, great grandfather had to fight with his Lord or local Chaplain over replacing that outdated scroll with the “book”!

Check it out. It’s only Tuesday, so you need the chuckle.

Active online often means being active offline

Anyone under the age of 30 – skip this post.

From time to time, after I give a talk about technology and public service sector renewal, I end up getting a question from the audience to the effect of, “hey isn’t all this technology just isolating and distracting? Aren’t people who spend time online just sealing themselves off from the world?”

Despite the Web 2.0 explosion, their remain pockets of people for who the “geek” stereotype of internet user remains dominant. Stephen Johnson’s book Everything bad is good for you began to poke some cavernous holes in this stereotype – for example, white collared professionals who play video games are actually more social, more confident and more adept at solving problems than their colleagues. But then, video game geeks and internet users may be different people.

Trolling through some old emails I stumbled up some studies that challenged these stereotypes. A while back Alan Moore shared with us some of the following exciting (and expensive) conclusions of the University of South California’s Digital Future Report:

The Digital Future Project found that involvement in online communities leads to offline actions. More than one-fifth of online community members (20.3 percent) take actions offline at least once a year that are related to their online community. (An “online community” is defined as a group that shares thoughts or ideas, or works on common projects, through electronic communication only.)

So online activities actually lead to offline activity for a fifth (and growing percentage) of people. No surprise here. What surprises me are people who think the internet and the “real” world are some how disconnected things. They aren’t. As David Weinberger has so vigorously and effectively argued – the two are deeply emeshed in, and shaping, the other.