Tag Archives: public policy

Canadian Foreign Policy: The War on Independent Thought

Two stories this week highlight Canada’s rapidly decaying capacity to think, engage and act on foreign policy issues. The first was the Globe’s story Canadian Aid Groups Told to Keep Quiet on Policy Issues, the second is Paul Well’s detailed and devastating account of the implosion of Rights and Democracy, an NGO run by the Federal Government which has seen its entire staff revolt in the face of the political efforts by government to reset its policies.

Both stories hint at a common pattern – that through bullying, funding decisions, appointments and any other means at its disposal – the conservative government is seeking to ensure that any voice in Canada that engages international issues aligns itself with the government’s opinion. In short, this Conservative government is seeking to recentralize Canadian foreign policy. It is an effort that cannot succeed, but in which the attempt will devastate Canada’s influence in the world and negatively impact our capacity to act on the global stage.

Why is this?

Because in the 21st century a country’s foreign policy capacity – especially a small country like Canada – does not spring solely from the size of one’s military and the influence of one’s diplomats. Rather, influence springs from the capacity to tackle and address – increasingly complex – problems. Military might and diplomats can be deeply important but they are increasingly a smaller piece of the puzzle. The real question is, how does a state marshal all the resources and talents at its disposal and focus them on a problem.

In the 19th century the answer was easier. Military might and diplomats were the only tools and so control over these tools – the capacity of a single person (the PM) or group (cabinet) to focus the energy of the state on a problem – was the essence of international influence. But today this is no longer the case. Many of the critical relationships, expertise for addressing problems, volunteering capacity and even funding, lie beyond the control of the state. More importantly, public opinion has become an essential part of any effort. In this world, where the state is only one of many actors, and is one that is frequently looked upon with skepticism, how does one marshal this network or foreign policy ecosystem and attempt to focus it on a problem?

This is the great challenge facing government’s everywhere (especially those of smaller countries where resources outside of government are essential).

The conservative response – outlined above by the Globe and Paul Wells – describes an effort to assert control over these non-state actors and opinion shapers. To bully them into line and force them to not only cooperate with but mimic the government’s priorities.

This strategy will not work.

Over the short term the talent in Canada’s foreign policy network will simply balk. The best will leave for other countries which will seek to engage them on policy, not declare war on independent thought. Today we risk the great “hallowing out” of our foreign policy capacity (and thus international influence) not because the quality of our diplomats or military will decline, but because the quality of our NGO sector will decline.

Moreover, this sector’s international influence depends on independence. Other states and public opinion more generally will not respect Canadian organizations that are seen as merely puppets of the Canadian government. Indeed, expect these types of organizations to see their influence wain to a point where they become insignificant on the international stage. In short, there will be fewer Canadian voices and they will all carry less weight.

Finally however, the ecosystem will adjust. Already many Canadian organizations that work and engage in international issues find it cumbersome to work with Government. People I speak with often eschew CIDA grants since the reporting mechanisms they come with are often more expensive to implement than the value of the grant. Now that Government money is linked with political interference and meddling, an increasing number of organizations will avoid engaging the Canadian government altogether. The result? A NGO sector that is actively hostile – or at best indifferent – to the government and a diminished capacity to coordinate action, research and policy across the Canadian foreign policy ecosystem.  In short, the Canadian government will have no more control over internationally focused resources, but it will have shrunk the country’s collective influence.

In a networked world you can’t control the network, you can only seek to influence it. This government’s actions are a case study in how to lose credibility and sacrifice capacity. If, however, they don’t want a Canada that engages in the world, perhaps, in their mind, it is all worth it.

Withholding FOI requests: In the Private Sector, that's fraud

It was with enormous interest I read on the Globe’s website about a conservative Ministerial Aide “unrealeasing” a document requested by The Canadian Press through an Access to Information request (The Access to Information Act ensures that citizens can request information about the government’s activities).

A federal cabinet minister’s aide killed the release of a sensitive report requested under freedom-of-information in a case eerily similar to a notorious incident in the sponsorship scandal.

What I find fascinating is the neither the minister (now at Natural Resources Canada) or the aide have been asked to resign.

Let’s be abundantly clear, if this were the private sector and a CEO was caught deliberately withholding material information from a shareholder… that would constitute either fraud and/or a violation of whichever provincial securities laws he/she was bound by. Moreover, such a crime that could carry with it a prison sentence.

And yet here, in the most cavalier manner, one of the most basic trusts that ensure accountability in our system is violated with almost no repercussions.

The story does have its dark humour (and a embarrassingly feeble attempt at an excuse):

Mr. Paradis’s current communications director said Mr. Togneri’s intervention was to suggest the Access to Information section offer fewer pages to the requester without charge rather than the entire 137 pages for a fee of $27.40, which had already been paid.

“He went through and thought that a huge section of a very big report wasn’t relevant and that you should be given the option of paying to get it or get the (smaller) chapter” without charge, Margaux Stastny said in an interview. “No one can overrule Access officers.”

The options were never provided to the requester, however. Instead, the department simply sent the censored report and refunded the fee.

Yes, I too am always comforted to know that my government is thinking of me and trying to save me a few pennies by ensuring I don’t see information they know I need not waste my time on.

I, of course, have another solution for how the photo copying money could be saved. What about emailing a digital copy of the report? Of course Access to Information requests (called ATIP or FOI for those in the US) are always handed out in paper, just to ensure you can’t do anything too useful with them… oh and to help ensure that they are late in delivering them.

So while, in this case, the Minister’s staff has committed an enormous gaffe – one that should have (and yet probably won’t) political implications, it is also a window into a broader problem:

FOI = broken.

I belong to a generation that gets information in .3ms (length of a google search) if you take 80 days to get my request to me (and edit it/censor it), you are a bug I will route around. This isn’t just the end of accountability in government, this is the end of the relevancy of government.

The Real-time Politician – It's about filters (and being unfiltered)

The other day Mathew Ingram, in response to articles about the president’s one year anniversary asked What Are the Implications of a Real-Time, Connected President? More specifically:

Is a real-time connected president more likely to think for himself and look outside the usual Washington circles for ideas or input, or is being connected just a giant distraction for someone who is supposed to be leading the nation?

The policy implications of a real-time, connected president could be interestingly different around say, copyright law, net-neutrality and a myrad of other modern issues a pre-internet president might not get.

But in response to Mathew’s specific question I think the connected president (or politician) has more ways to fail, but if they manage their filters correctly, could also be much, much smarter.

Let me explain why.

The entire infrastructure around a politician is about filtering. As odd as it may be for some readers to hear, politicians do almost nothing but work with information. Indeed, they are overwhelmed with the stuff. Theirs is among the first jobs to deal with the noise to signal problem. (How do you distinguish important information – signal – from unimportant information – noise). Ever notice when you talk to many politicians (particularly ones you don’t know), they listen but aren’t really absorbing what you say – it is because they have people telling them “what matters” about 9-14 hours out of every day. And each issue they get approached about is “the most important.”

Moreover, most politicians have marginal influence at best (even the president can only change so much, particularly without Congress’s help). So that glazed look… it’s not that they don’t care, they are just overwhelmed and don’t know how to prioritize you.

To deal with all this information (not to mention, for politicians like the President, all the decisions), politicians have evolved filters. These filters are staffers. This is why, in many instances, advisers are so deeply powerful – the elected officials they serve are often completely dependent on them to filter out all the noise (irrelevant information) and feed them the factual and political information they need to know (the relevant information) and not much else (like, say, context). A good constituency office staffer knows who in the riding absolutely needs to be called versus who is the time-suck that would never vote for you anyway.  A good policy adviser can provide a briefing note that filters out the misinformation and presents the core message or choice the politician must communicate or make.

Previous new communication technology either didn’t disrupt this filter mechanism because they were purely broadcast (think radio or television), or had limited effect because they only widened circle of people the politician could consult in a narrow fashion (telephone or telegraph). The internet however does two things. One, it allows you to communicate, in an unfiltered manner, with millions of people, who can in turn communicate back to you. Second, it allows one to access a vast swath of information – much of which is itself already filtered.

The implication of the first shift has been widely talked about. I think politicians are still grappling with this opportunity, but Facebook, Twitter, even email all allow politicians to access their supporters and constituents in interesting ways. They also allow constituents to easily self-organize to give you feedback, be it positive or, (as Obama experienced when his own supporters organized on my.barackobama.com in protest to his vote in favour of the Foreign Intelligence Surveillance Act) “corrective.” In this regard, politicians are going to need a whole new set of filters – ones that are able to identify which 2,000 person facebook group might swell into a 220,000 person group in 3 weeks.

But the really interesting shift is in the relationship between politicians and their advisers. And here we’ve already seen that shift.

The fact is that most technologies have allowed politicians – particularly those with executive authority – to further centralize that authority. The telegraph, and then telephone allowed politicians to have more direct contact with more people. This gave them the opportunity to micromanage their affairs rather than delegate to officials (think Nixon with the telephone and the details he would get into or the ever centralizing authority of the Canadian Prime Minister’s Office since Trudeau).

For the networked politicians the temptation to reach out and micromanage a greater array of staffers – or even to be consulted directly on a greater number of smaller decisions – is enormous. At some point, in a networked world the flow of information, the quantity of decisions, and the number of relationships will simply become overwhelming.This is how these technologies can cause filter breakdown and ultimately paralyze the decision making process (a problem Canada’s present Prime Minister has wrestled with).

And this is why the situation will be so interesting. A networked world increases the power of both the politician and their advisers. As connected politicians have to deal with so much more information the need for filters, and thus the role of advisers, actually becomes more important. At the same time however, the President’s capacity to go around their filters – to access the opinions of outsiders, particularly those who have been filtered by the masses as being credible – also increases. So, in some ways politicians are more autonomous: less dependent on, or more able to challenge, their advisers. (This is somewhat the picture being painted in the Washington Post article about Obama.)

My sense is that the networked politician has a difficult time in front of them. Finding the right balance between trusting one’s advisers, managing decisions at the appropriate level and knowing when to listen to outsiders will require more discipline than ever before. Networks and modern communication technology make the ability (and temptation) to do too much of any of these much, much easier.

On the flip side however, if a politician can stay disciplined, they may be able to demand better work from their advisers and engage in a greater swath of issues effectively.

Eaves.ca Blogging Moment #1 (2009 Edition): Open Data Comes to Vancouver

Back in 2007 I published a list of top ten blogging moments – times I felt blogging resulted in something fun or interesting. I got numerous notes from friends who found it fun to read (though some were not fans) so I’m giving it another go. Even without these moments it has been rewarding, but it is nice to reflect on them to understand why spending so many hours, often late at night, trying to post 4 times a week can give you something back that no paycheck can offer. Moreover, this is a chance to celebrate some good fortune and link to people who’ve made this project a little more fun. So here we go…

Eaves.ca Blogging Moment #1 (2009 Edition): Open Data Comes to Vancouver

On May 14th I blogged about the tabling of Vancouver’s Open Data motion to city council. After thousands of tweets, dozens of international online articles and blog posts, some national press and eventually some local press, the City of Vancouver passes the motion.

This was a significant moment for myself and people like Tim Wilson, Andrea Reimer and several people in the Mayor’s Office who worked hard to craft the motion and make it reality. The first motion of its type in Canada I believe it helped put open data on the agenda in policy circles across the country. Still more importantly, the work of the city is providing advocates with models – around legal issues, licensing and community engagement – that will allow them to move up the learning curve faster.

All this is also a result of the amazing work by city staff on this project. The fact that the city followed up and launched an open data portal less than 3 months later – becoming the first major city in Canada to do so – speaks volumes. (Props also to smaller cities like Kamloops and Nanaimo that were already sharing data.)

Today, several cities are contemplating creating similar portals and passing similar motions (I spoke at the launch of Toronto’s open portal, Ottawa, Calgary, & Edmonton are in various stages of exploring the possibility of doing something, over the border the City of Seattle invited me to present on the subject to their city councilors.). We are still in early days but I have hopes that this initiative can help drive a new era of government transparency & citizen engagement.

Eaves.ca Blogging Moment #2 (2009 Edition): The Three Laws of Open Data go Global

Back in 2007 I published a list of top ten blogging moments – times I felt blogging resulted in something fun or interesting. I got numerous notes from friends who found it fun to read (though some were not fans) so I’m giving it another go. Even without these moments it has been rewarding, but it is nice to reflect on them to understand why spending so many hours, often late at night, trying to post 4 times a week can give you something back that no paycheck can offer. Moreover, this is a chance to celebrate some good fortune and link to people who’ve made this project a little more fun. So here we go…

Eaves.ca Blogging Moment #2 (2009 Edition): The Three Laws of Open Data go Global

In preparation for a panel presentation to parliamentarians hosted by the Office of the Information Commissioner, I wrote this piece titled “The Three Laws of Open Data.” The piece gets a lot of web traffic and interest.

Better still, the previously mentioned Australian Government 2.0 Taskforce includes the three laws in their final report.

Also nice: Tim O’Reilly – tech guru, publisher and open government champion – mentions it during his GTEC keynote in Ottawa.

Best yet, after putting out the request on twitter several volunteers from around the world translate the 3 laws into seven languages! (German, Russian, Japanese, Chinese, Dutch, Spanish and Catalan)

    Hurray again for the internet!

    BC Government's blog on renewing the Water Act

    On Friday the Government of British Columbia announced that it was beginning the process to renew the province’s water act. This is, in of itself, important and good.

    More interesting however, is that the government has chosen to launch a blog to discuss ideas, prospective changes and generally engage the public on water issues.

    It is, of course, early days. I’m not one to jump up and proclaim instant success nor pick apart the effort and find its faults after a single post. What I will say is that this type of experimentation in public engagement and policy development is long overdue. It is exciting to see a major government in Canada tentatively begin to explore how online technology and social media might enhance policy development as more (hopefully) than just a communication exercise. Even if it does not radically alter the process – or even if it does not go well – at least this government is experimenting and beginning learn what will work and what won’t. I hope and suspect other jurisdictions will be watching closely.

    If you are such a government-type and are wondering what it is about the site that gives me hope… let me briefly list three things:

    1. Site design: Unlike most government websites which OVERWHELM you with information, menus and links, this one is (relatively) simple.
    2. Social media: A sidebar with recent comments! A tag cloud! RSS feed! Things that most blogs and website have had for years and yet… seem to elude government websites.
    3. An effective platform (bonus points for being open source): This may be the first time I’ve seen an official government website in Canada use wordpress (which, by the by, is free to download). When running a blog wordpress is certainly my choice (quite literally) and has been a godsend. The choice of wordpress also explains a lot of why point #2 is possible.

    So… promising start. Now, what would I like to see happen around the government’s blog?

    Well, if you want to engage the public why not give them data that you are using internally? It would be great to get recent and historic flow rate data from major rivers in BC. And what about water consumption rates by industry/sector but also perhaps by region and by city and dare we ask… by neighborhood? It would also be interesting to share the assumptions about future growth so that professors, thinktanks and those who care deeply about water issues could challenge and test them. Of course the government could share all this data on its upcoming Apps For Climate Change data portal (more on that soon). If we were really lucky, some web superstar like this guy, would create some cool visualization to help the public understand what is happening to water around the province and what the future holds.

    In short, having a blog is a fantastic first start, but lets use it to share information so that citizens can do their own analysis using their own assumptions with the same data sets the government is using. That would certainly elevate the quality of the discussion on the site.

    All in all, the potential for a site like this is significant. I hope the water geeks show up in force and are able to engage in a helpful manner.

    Detailing the Vortex – Canada & Afghan Prisoners

    Campbell Clark has a piece in the Globe today outlining in journalistic fashion how the machinery of the public service was disorganized and at odds with itself and thus, as a result, the truth and accountability become the first victim. I thought it was a good follow up for those who found my piece from yesterday on how Canada has entered a Bush-like vortex to be interesting.

    Someone at the Globe thinks that this story has legs – which is good, since it is of paramount importance to Canadians. If a ministry as important as Foreign Affairs handling an issue as important as the war in Afghanistan can’t tell us where the buck stops then perhaps the model we presently have is broken.

    I hope that this situation becomes a case study in Public Policy schools across the country. It is a classic example of the types of conflicts public servants regularly face: what to do when what a political master (or more senior public servant) wants to hear conflicts with all evidence and reality? And don’t think that Colvin was an isolated issue. Remember there were 21 other public servants in addition to Colvin who were subpoenaed by the Military Police Complaints Commission (MPCC) but did not testify. (As an aside: The MPCC – the committee that originally subpoenaed Richard Colvin and which the government tried to block from doing so – ultimately prompting MPs of the The House of Commons’ Special Committee on the Canadian Mission in Afghanistan to subpoena Colvin). Maybe they have nothing of interest to share. But suspect this is not the case – as if it were, why not just testify? Instead, I suspect they have stories that are similar to Colvin’s (or support his) but they fear for their careers too greatly. But for them all that testifying promises is the possibility of ending their careers and the risks of being forever marginalized by senior public servants who don’t want trouble with their political masters…

    On that note, I’ll end by reposting an anonymous comment from yesterday’s Globe website that appeared under my article. Suspect there is another story here.

    While it is to a far smaller degree on the marality scale, I can assure you all that this is a matter of routine in government/civil servant sectors. I work at CMHC and have been present at a meeting where we were directed as to the language we were to use in upcoming publications. The change was in direct conflict with our mandate to provide unbiased information to the public. When this concern was brought up and a request for written directions made, we were all told very directly that there would never be a written record of the meeting, or the directions.

    As this policy remains in place, and we remain in violation of our own priniciples, the higher ups are having to scramble to cover themselves as dissatisfaction grows. The president recently had the director of our function `fall on his sword`over suggestions that it was her that had directed this change in policy.

    We all await the next directive that allegedly doesn’t come from her via the PMO.

    Has Canada entered a Bush-Like Vortex?

    No new piece on eaves.ca today as I wrote a special for the Globe and Mail.

    The piece is entitled Has Canada entered a ‘Bush-like vortex’? and explores how the Colvin testimony suggests the public service has become compromised in a critical way. Specifically, it suggests that increasingly, public servants are being forced to shape facts and the truth to fit a narrative already constructed by our government. It’s a dangerous path down which president Bush took the American public administration with disastrous results. Here, with out traditions of a greater separation between the political and the bureaucratic, the outcome could be even worse.

    Anyway, you read it here on the Globe site. I’ll cross post it tomorrow.

    My Unfinished Business Talk in Toronto

    ocad logoI’m really pleased to share that I’ll be giving a talk at the Ontario College of Art & Design this January 14th, 2010. The talk is one I’ve been giving for government officials a fair bit of late – it is on how technology, open methodologies and social change are creating powerful pressures for reform within our government bureaucracies. The ideas in it also form the basis of a chapter I’ve written for the upcoming O’Reilly Media book on Open Government due out in January (in the US, assuming here in Canada too – more on this in a later post).

    I completely thrilled to be giving a talk at OCAD and especially want to thank Michael Anton Dila for making this all happen. It was his idea, and he pushed me to make it happen. It is especially of Michael and OCAD since they have kept the talk free and open to the public.

    The talk details are below and you can register here. More exciting has been the interest in the talk – I saw that 100 tickets disappeared in the first 4 hours yesterday – people care about government and policy!

    We have much unfinished business with our government – look forward to digging into it.

    ABOUT UNFINISHED BUSINESS

    The Unfinished Lecture is a monthly event hosted by the Strategic Innovation Lab at OCAD and sponsored by Torch Partnership. Part of the Unfinished Business initiative, the lectures are intended to generate an open conversation about strategic innovation in the business and design of commercial enterprises and public organizations.

    AFTER THE COLLAPSE: Technology, Open and the Future of Government

    What do Facebook, 911 and NASA all have in common? They all offer us a window into how our industrial era government may be redesigned for the digital age. In this lecture David Eaves will look at how open methodologies, technology and social change is reshaping the way public service and policy development will be organized and delivered in the future: more distributed, adaptive and useful to an increasingly tech savvy public. Whether a interested designer, a disruptive programmer, a restless public servant or a curious citizen David will push your thinking on what the future has in store for the one institution we all rely on: Government.
    As a closing remark, I’d also like to thank Health Canada & Samara, both of who asked me to put my thoughts on this subject together into a single talk.
    Hope to see you in Toronto.

    Las tres leyes de los datos abiertos

    [The following is a Spanish Translation of the three laws of open data]

    200px-Flag_of_Spain.svg_En los últimos años he estado participando en el movimiento de gobierno abierto. En especial, he estado recomendando para los datos abiertos, el intercambio libre de información que el gobierno colecciona y produce para que la gente pueda analizarlo, adaptarlo y usarlo por sí mismo. Este tema me interesa debido a la escritura y el trabajo qué hice sobre cómo la tecnología, los sistemas abiertos y el cambio de generaciones van a transformar el gobierno. Al inicio de este año, aconsejé al alcalde y el Concilio Municipal de la Ciudad de Vancouver. Ayudé con la moción abierta (apodada Open3 por los empleados del gobierno) y con la creación del portal de datos abiertos de Vancouver, el primero en Canadá. Recientemente, el gobierno de Australia me invitó a unir el grupo de referencia internacional por su Government 2.0 Taskforce.

    Obviamente, el movimiento de gobierno abierto es amplio, pero el trabajo que hice recientemente me motivó a enfocarme solo en los datos abiertos. Entonces, ¿qué es lo que necesitamos? Durante el Right to Know Week, expuse mi presentación a la mesa redonda de la Conferencia para los parlamentarios: Transparencia en la era digital organizada por la Comisaria de información de Canadá. Aquí, compartí mi mejor intento de Las tres leyes de los datos abiertos.

    Las tres leyes de los datos abiertos:

    1. Si no puede ser indexado, no existe.
    2. Si no es disponible en un formato abierto que pueda ser leído y procesado con éxito por una computadora, no motivara.
    3. Si un framework legal no permite a alguien a adaptarlo, no otorga poder.

    Para explicarlo, (1) significa: ¿Podre encontrarlo? Si Google y otros motores de búsqueda no pueden encontrarlo, esto quiere decir que no existe para la mayoría de los ciudadanos. Sin embargo, debe optimizar los datos para ser encontrados por los motores de búsqueda.

    Después de haber encontrado los datos, (2) significa que para ser útil, necesito poder usar y jugar con los datos. Sin embargo, tiene que estar disponible en un formato accesible, por ejemplo con una interfaz de programación de aplicaciones (API), un canal web, o un archivo documentado. Los ciudadanos necesitan los datos en un formato que les dejen hacer aplicaciones web híbridas con Google Maps u otros grupos de datos, analizarlos en Open Office o convertirlos a cualquier formato para usarlo con cualquier programa. Los ciudadanos que no pueden usar y jugar con la información son los que quedan fuera.

    Finalmente, aunque pueda encontrarlo y usarlo, (3) enfatiza que necesito un framework legal que me permita compartir lo que he creado para motivar a los ciudadanos, ofrecer servicios nuevos o solamente mostrar un hecho interesante. Esto significa que la información y los datos necesitan tener una licencia que permita su uso con más libertad o mejor, completamente libre de licencia. Los mejores datos e información del gobierno son los que no son protegidos por copyright. Una licencia que prohíba a los ciudadanos en compartir sus obras con otros no otorga poder sino calla y censura.

    Encontrar, usar y compartir. Esto es lo que queremos.

    Por supuesto, una búsqueda rápida del Internet nos muestra que hay otra gente que estaba pensando en eso también. Existe un enlace excelente que se llama Los ocho principios de datos abiertos de gobierno. Lo cual pienso que es mas detallada pero va dirigido al nivel de CIO y conversaciones mas técnicas. Pero, para hablar con los políticos (o diputados, secretarías de gabinete o directores ejecutivos), he aprendido que la simplicidad de estas tres leyes es mas aceptable. Es una lista mas sencilla que podrán recordar y a su misma vez exigir.

    This Spanish translation was made possible thanks to the generous volunteer work of Kevin Jones. Thank you Kevin, I am very much in your debt.