Tag Archives: reviews

Articles I'm digesting at the moment

While I keep track of the books I’m reading to the right I don’t often get to talk about the articles I’m reading and loving. Here are a few I’ve stumbled over in the past week that I’m still digesting.

1) Via Mike T, Obama and the dawn of the Fourth Republic by Michael Lind on the cycles of American progress and why the next 36 years are going to be very exciting.

During the first 36-year period of a republic, ambitious nation-builders in the tradition of Alexander Hamilton strengthen the powers of the federal government and promote economic modernization. During the second 36-year phase of a republic, there is a Jeffersonian backlash, in favor of small government, small business and an older way of life. During the backlash era, Jeffersonians manage to modify, but never undo, the structure created by the Hamiltonians in the previous era.

2) Via Alo, Why Canada has to wait for it’s Obama Moment, by Jeff Roberts. A piece few Canadians would be willing to write about why the politics of Aboriginals and the rest of Canada remain separated.

In the case of black Americans, their ascension to the political mainstream came in part from leaving behind talk of rights and identity and embracing a postracial style of politics. Barack Obama’s rise has followed his willingness to move away from the swamp of identity politics.

It’s a thesis that parallels that of Calvin Helin’s in Dances with Dependency that I thoroughly enjoyed. Moreover, Roberts is only half right. There is an emerging generation of (particularly urban) First Nations who are going to transform the politics of both the First Nations community and Canada.

3) Via Jeff A, Printing The NYT Costs Twice As Much As Sending Every Subscriber A Free Kindle by Nicholas Carlson . Shocked? You should be. As the author concludes:

Are we trying to say the the New York Times should force all its print subscribers onto the Kindle or else? No. That would kill ad revenues and also, not everyone loves the Kindle.

What we’re trying to say is that as a technology for delivering the news, newsprint isn’t just expensive and inefficient; it’s laughably so.

Besides, think of the forests that would be saved.

4) Via Amy L, The $300 Million Dollar Button, by Jared Spool. As Amy said to me, “you’re a believer in small changes” which I am. Very often I find people jump for the big lever to create big change which often creates numerous unanticipated (and almost always unwanted) changes. I’m much more interested in finding the small lever that creates big change. This piece is about precisely one of those moments in the design of a webpage.

It’s hard to imagine a form that could be simpler: two fields, two buttons, and one link. Yet, it turns out this form was preventing customers from purchasing products from a major e-commerce site, to the tune of $300,000,000 a year. What was even worse: the designers of the site had no clue there was even a problem.

It's called Rockband and I lay down some mad drumming beats

(It’s been a good, but long hard week – here’s something fun to close out the week and kick off the weekend)

I remember first hearing about Guitar Hero back in 2003 (I believe). A friend of mine was visiting his friend who happened to be a video game reviewer and had an early edition of the game. He said it was the most fun he’d had in a long time… and I thought he was crazy. I was thinking, no one is going to play this game.

Could I have been more wrong? Probably not.

I’ve just returned from Ottawa and Toronto where friends in each town have Rockband and I’ll admit, I’m hooked. Trust me, this is both a video game AND the salvation for rock and roll. It’s like karaoke on steroids. Everybody thinks they are going to hate it, and everybody ends up loving it. The secret is that they’ve found gateway songs and instruments to get people hooked.

Take me for instance. I, and I suspect many others, was initially a Rockband snob. I preferred the drums (delusional in believing they were somehow more “real” than the guitar – a thought I haven’t completely let go of). Heck I’m still way to “cool” to pick up the mic (and nobody wants to hear me sing, trust me). But I did pick up the guitar for the first time the other day – so I believe the “drums” may just be a gateway instrument to get us snobs hooked on the game at which point we eventually crossover and experiment with other instruments…

Either way, I’m hooked. And, there are about 15 classic 80’s and 90’s rock songs I haven’t even thought about in years (some of which I never really cared for) that are now rattling around in my head. Am I thinking about getting on itunes and buying them? Well… er… (cough)… maybe… yes.

Consider yourself warned. You may think you’re above Rockband. Trust me, you’re not.

The Great Crash vs. Emergence (re-mixed)

So it is with impeccable timing that about 3 weeks ago I started listening to John Kenneth Galbraith’s “The Great Crash: 1929.” (Indeed, I wish I had similar impeccable timing when planning my RRSP, 401k and stock purchases). Obviously the events of the last week, and more precisely the events of yesterday make this essential reading for everyone.

By quirk of luck (due to a recommendation by Mark Surman) I have also been reading Emergence: The Connected Lives of Ants, Brains, Cities, and Software by Steven Johnson. Emergence is about “the way complex systems and patterns arise out of a multiplicity of relatively simple interactions.” Possibly the most easily understood exmaple of emergence is seeing how ants or termites can create complex societies based on a few simple rules.

Interestingly, although Galbraith and Johnson almost certainly never met, and their books were written over 50 years apart, they are fundamentally writing about the same thing.

John Kenneth Galbraith’s The Great Crash is about an emergent system – the speculatory stock market bubble that lead to the 1929 crash. Indeed what makes reading these books simultaneously so interesting is observing how Galbraith describe an emergent system without the language and frameworks available to Johnson 50 years later. Consequently, Galbraith’s book is hints at a larger system even as he struggles to describe how the decisions of hundreds of thousands of individuals could be simultaniously coorindated but not directed. He intuits a distributed system, but simple can’t describe it as accurately as Johnson.

A great example of this struggle is visible when Galbraith’s describes his frustration with others efforts to pin the 1929 crash on a given, or set of, individuals. I’m willing to bet that, sadly, we are about to embark on a similar misadventure: I wager the next congress is going to launch a series of hearings to determine “who” caused our current financial crises. This, as Galbraith pointed out about “The Great Crash”, will be nothing short than a colossal waste of time and energy, one that will distract us from the real challenge. This is not to say illegal activities did not occurr somewhere on wallstreet (or K street) both in recent years and in the years leading up to 1929. I’m certain they did. Nor should they go unpunsished. They should. It is just that then, as well as today, they almost certainly did not cause this crisis. As Galbraith puts it:

“This notion that great misadventures are the work of great and devious adventurers, and that the latter can and must be found if we are to be safe, is a popular one of our time. Since the search for the architect of the Wall Street debacle, we have had a hue and cry for the man who let the Russians into Western Europe, the man who lost China, and the man who thwarted MacArthur in Korea. While this may be a harmless avocation, it does not suggest an especially good view of historical processes. No one was reponsible for the great Wall Street crash. No one engineered the speculation that preceded it. Both were the product of the free choice and decisions of thousands of individuals. The latter were not lead to the slaughter. There were impelled to it by the seminal lunacy which has always seized people who are seized in turn with the notion that they can become very rich. There were many Wall Streeters who helped foster this insanity, and some of them will appear among the heroes of these pages. There was none who caused it.”

There was no one who caused it. Remember that. Galbraith wants to pin it on something large and decentralized but can’t put his finger on what it is. Consider this line “No one engineered the speculation that preceded it. Both were the product of the free choice and decisions of thousands of individuals. The latter were not lead to the slaughter. There were impelled to it by the seminal lunacy which has always seized people who are seized in turn with the notion that they can become very rich.” Throughout his book Galbraith keeps talking about a “collective lunacy” but cannot account for it. As he concedes, the desire to become rich is ever present, something in 1929 triggered a larger hysteria. Some emergent property made it vogue.

This is what we need to understand. In 1929 – as well as today – a group of people lived and worked in a system that had powerful incentives that encouraged them to engage in risky practices (in 1929 it was investing in stock on margin, today it was lending people money who simply could not afford it). Finding the people will achieve little compared to understanding the basic set of rules that created these incentives – removing the people will do little. Managing the incentives will do everything. A big part of this may involve new regulations, but probably more importantly it requires recognizing that whole new business models are required as these shape incentives far more than regulations. No business wants to go through this type of crises again. A business model that insulates them against it will be the one to copy. This is why Umair Haque’s post is so important.

Encouragingly and contrary to popular beleif, Galbraith doesn’t believe that the crash of 1929 caused the Great Depression. Depressingly he sites other problems that lead to the larger crisis – problems some of us might see as familiar:

  • A dramatic and uneven distribution of income (we got that)
  • Poor corporate structures (we got that one too)
  • Poor banking structure (check)
  • A uneven state of the foreign balance (check again, although in reverse)
  • Opaque economic intelligence (not so sure about this one).

Yikes, so we are batting 3, maybe 4 out of 5.

My biggest fear and suspicion is that this bailout, if it occurs. Will probaby not “rescue” the system. It will simply give us breathing room to adapt the system. Certainly that would have been the case in 1929, and history very much looks like an emergent system, beyond the control of a top down state, has once again taken over.

The challenge of Wal-Mart – the challenge of America

Just finished reading The Wal-Mart Effect by Charles Fishman and thoroughly enjoyed it. So much to discuss and share, which I intend to, in a future post. Right now, I’ve just landed in Chicago about 4 1/2 hours later than planned and it’s late so I’m going to head to bed.

The one thought I wanted to throw out there was that this book – which beautifully dissects the strengths and weaknesses of Wal-Mart (hint, they are one and the same) is a fantastic microcosm of the two critical challenge facing America at the start of the 21st century.

The first, centres around if and how America will renew its social contract in the face of globalization and the existence of companies like Wal-Mart that are simply so much larger in scale than anything it has previously experienced. This challenge is made all the more complex by the fact that despite being a retailer, Wal-Mart is, at its core, an information company. The story of Wal-Mart is the story of America’s transition from the industrial to the post-industrial era (I think this is fascinating because of course no one sees Wal-Mart as an information age company but it is a much more accurate reflection of what this change looks like than say, the story of MicroSoft).

The second has to do with how isolated Wal-Mart is from American mainstream culture (and by extension the world’s) and America’s isolation from the world’s culture. Check out these lines from the last few paragraphs of the book:

“No one likes to hear or read an accounting of his or her faults. Most of us would wave off such blunt recital, or avert our eyes. But Wal-Mart needs to continue to try to listen to what Americans are saying about it, and we have a responsibility to continue to insist on accountability.

What Wal-Mart is trying to do, really, is engage the world, understand the world, meet its customers and suppliers in a different setting than shelf price. To do that, Wal-Marters need to travel, to routinely get out and hear what people say about them-in city council meetings, in industry conferences, at public forums. The transformation of Wal-Mart itself must come from the buildings in Bentonville [it’s HQ], yes: but the motivation for change can’t be found in the supplier meeting rooms or the streams of sales data, no matter how cleverly analyzed. The motivation for change will be found in the passion of customers and vendors-the ones who like Wal-Mart, the ones who don’t like Wal-Mart but can’t resist, the ones who define themselves by their refusal to deal with Wal-Mart, the ones who fear Wal-Mart.

For Wal-Mart to really change, it needs to be able to see itself as we see it, it needs to see the world clearly, it needs to look out.”

Substitute Wal-Mart for America and think about this as not the marketplace, but the global stage and you pretty much sum up the challenge of America. The country no longer can see itself the way the rest of the world does – and it needs to, if it is going to play the role we need it to play. America, like Wal-Mart, is neither inherently good or evil, it is simply an increadibly powerful force that needs to figure out how it is going to choose to make its actions felt. And we all have a responsiblity in shaping those choices. Americans’ or not.

left wing tonic for Michael Byers

Recently I’ve been reading more and more of Policy Options. I’m not a reading every issue (although I’m not trying to) but I am enjoying much of what I do get through.

Going way back to the February issue there was an article by Robin Sears entitled “Canada in North America: From Political Sovereignty to Economic Integration.” The piece was a hard assessment about the limits of Canadian sovereignty and economic independence in light of our geographical position next to the United States. He notes that our position is one where we must work with our American cousins and try to gain as much influence as possible – a bold statement these days – but one that remains true. Perhaps no more so today. When things are at their worst (and I’ll admit, they are) that’s precisely when we need a map for a better path. As Sears points out…:

Imagine the vision, the courage and imagination that it took in the harsh winter of European famine of 1947-48 for two powerless French statesmen to sit in a Paris café and begin to plan for a united Europe! …They reflected grimly on “the success of the victorious Allied powers” in Europe.

The continent was being savaged by Soviet armies in the east and staggered under starvation in the west. The only European unity any rational person could foresee was a shared visceral hatred of Germany and everything it had stood for. The miracle that was the Marshall Plan was still in the future. Germany was a decade away from its economic leap forward. England, torn by its loss of empire, with its special relationship with the United States and its eternal ambivalence about Europe, was unreliable.

The simple fact is, we are stuck on this north american rock with the a powerful neighbor who knows little about us, and cares less and less every day. The only thing that will be worse is when they suddenly do care about us – like our border after 9/11. Sears’ is at pains to find ways to foster political structures to promote cooperation between Canada and the United States and he’s right. We need them. Those who wish to die at the altar of sovereignty, preserving it absolutely at no matter what cost, will find that they have significantly less influence, not only abroad, but at home as well. Worse, sovereignty is usually not what they care about. In perhaps the pieces most biting line, Sears points out:

“Canadian nationalists trying to ring-fence our sovereignty are engaged in an especially ironic struggle, given their citizenship in the nation that invented the modern, more supple form of sovereignty: federalism. Those who are most determined to draw deeper lines in the ongoing crusade against American encroachment on our national sovereignty are often the strongest advocates of Canada’s leadership in the development of global governance through multilateral institutions. The contradiction reveals less about their convictions about sovereignty than about their plain vanilla anti-Americanism.”

Ouch.

The piece is interesting and worth reading on its own merits. But what makes it still more compelling is its author. So who is this man? Excellent question. First, despite the article’s bent, analysis and conclusion, he’s not a Conservative. No, for the uninitiated (like me) Robin Sears was the national campaign director of the NDP during the Broadbent years and served as Bob Rae’s chief of staff when he was premier. He was also Deputy Secretary General of the Socialist International. For those on the left whose only prescription to our geographic conundrum is to seal the border and throw away the key (a proposition that would see no end of pain for the Canadian economy) it is interesting to find those, on the same side of the spectrum, who disagree. I hope we see more of them… frankly the debate needs their perspective.

For those who like blogs – RSS Bandit

For PC owners who like reading blogs I’d like to point you to RSS Bandit. It’s a program I started using a couple of months ago to track and read my favourite blogs.

Obviously those of you with Macs have other software you can use, but as a PC user I’ve found RSS Bandit has been great. One of its best features is that it downloads blog posts to your computer so that you can read them offline. As many of you know I travel a fair bit and I now often get caught up on a number of my blogs while flying. Very handy. Obviously just having all your blogs in one place is itself pretty handy – better still, keeping track of the posts you’ve read and those you haven’t is also helpful.

Oh, and as a bonus, it is both free and open source.

Of course, if any of my intrepid readers have found other blogging software they like please let me know, or better yet, post a comment.

WestJet vs. Air Canada

The day has come – I’ve flown WestJet.

Readers may be familiar with my many rants and raves about Air Canada. I’ve long been curious about WestJet – but Air Canada always suckers me with a) Access to lounges (which you get with elite status and higher); and b) its Airmiles (which enable me to travel for free).

So what does WesJet offer? Let me count them off:

  • Friendly staff: Over at Air Canada its a mixed bag – lots of surly people. WestJet has got lots of friendly people who, above all else, don’t so no but try to solve problem.
  • More leg room: According to seatguru (a favourite site) the average pitch of an Air Canada seat is 32 inches, where as the WestJet plane I flew had a pitch of 34 inches. I’m 6″2, and that is a serious bonus. (WestJet does have planes where the pitch is only 32 as well).
  • Super fast boarding: WestJet loads people on the front and back of the plane simultaneously. I arrived at the gate 50 minutes before departure and the plane at my gate was for Montreal, and it hadn’t even boarded yet. I figured either the gate would change or that my plane would be delayed. But at WestJet they board in literally 15 minutes or less. Incredible.
  • Adhere to priority boarding rules: Air Canada often says it is only boarding people from certain rows, but in reality the gate attendant will let pretty much anyone through. This slows down boarding and turns the boarding line into chaos – something WestJet discourages.
  • Satellite TV: Need I say more.
  • Headset sockets: You can use your own headset as opposed to having to create an inordinate amount of waste using Air Canada’s double pronged headsets.

And where does Air Canada come out on top?

  • Lounge access: Being able to hit the lounge before and after a flight is huge. It allows me to check and send emails just before taking off and landing and to load up on some fruit for the flight.
  • Perks for Prestige, Elite and Super Elite status members: Best let’s face it, the perks really only kick in when you are super elite.
  • Uhh…. lounge access? Right, I already said that.

The biggest downside with WestJet is that they charge extra for everything (lounge access, entertainment, etc…) which means that business travelers has to pay for those perks out of pocket as opposed to having them folded into the ticket price.

So am I surprised that people choose WestJet? Not at all.

My "top 10" 2007 blogging moments: #9

Part 1)

I write complimentary book reviews of

and the authors post comments and or drop me an email. Hurray for the internet.

Part 2)

I don’t write a book review but suggest, in complete violation of copyright, that a group of volunteers dictate and record the oldest of Newman’s works as MP3 files and publish the voice recordings online so as to create free audiobook versions of his work.

Peter C. Newman actually comments (note: he doesn’t protest against the idea) and justly notes that it is crazy that all but two of his works are out of print… That man is a legend.

Part 3)

Taylor and I publish what I think is possibly one of our strongest pieces – a critical review of Michael Byers, Intent for a Nation: What Is Canada For? in Embassy Magazine, and an extended version on our blogs.

Byers does not comment.

Community Management in Open Source Slidecast

A few weeks ago I gave a talk at the Free-Software and Open Source Symposium (FSOSS) on how community management is the core competency of Open Source projects. It is a concept I’ve been playing with for a while – thanks to both the prodding and help of my friend Mike Beltzner. Mark Surman, John Lily and the people at Web of Change have also been key in helping move these ideas forward.

A number of colleagues have been asking for the slides and/or the ability to watch the presentation. I’m pleased to say that you can now get both, thanks to SlideShare.

There was a fair amount of discussion during my presentation – which can’t be heard because the audience didn’t have microphones – so I edited the audio file down to 45 minutes. After listening to the presentation I realized I took too long to get to the meat of the subject, so for those in a rush, you may wish to fast forward through the first few slides.

The feedback from the talk itself has been great. You can reviews, good and bad, here, here, here, here, and in the comments here. I’m already working on a second version so if you have any thoughts or comments please do post them below or send me an email.

Consolidated list of public service posts

Someone asked me yesterday for all my blog posts on public service sector reform.

This isn’t all of them, but it is a list of many of my favourites:

Public Service Renewal – If you’re explaining, you’re losing

Crisis Management? Try Open Source Public Service

Don’t Ban Facebook – Op-ed in today’s G&M

Centralization of Foreign Policy & the Role of DM’s

Public Service Reform: The Myth of Failure

Public Service Reform: Starting at the Apex