Category Archives: commentary

Let's Turn up the heat on Rex Murphy's flawed logic

In his regular column the other week Rex Murphy published a piece entitled Don’t turn up the heat on the West, which also had the great sub title: By making Western provinces pay for adventures in global warming policy we will be playing with Confederation.

For a man that regularly rails against the lack of political imagination in this country it is odd to see him shut down debate and present us with a narrow (Bush-styled) choice he usually loathes: our planet or our country. As a red blooded Canadian the choice for Rex is easy. The costs of climate change can be ignored since they will be born by my children in some hard to quantify future. In contrast, the political costs of acting (which he will witness) are “real” and “reckless.”

What is sad is that we’ve been here before. One wonders what Rex would have said in the 30’s or 60’s about asbestos mining. Here is a mineral for which there was overwhelming evidence that there was a negative impact on miners especially, and citizens generally, that came into contact with it. Indeed as early as 1935 senior executives in two of the largest firms in the industry – Raybestos Manhattan and Johns-Manville – secretly agreed that “our interests are best served by having asbestosis receive the minimum of publicity.” But the growing scientific literature from the 30’s-60’s that suggested asbestos had serious negative side effects didn’t matter. For one there were asbestos deniers (those contrarian thinker-types Rex would love), such as J. Corbett McDonald, a McGill professor who received $500,000 in research funding from Quebec Asbestos Mining Association and determined that contaminants in the environment, not asbestos, cause lung tumours seen in Canadian workers. Phew!

Looking back, we can see now that Asbestos was massively damaging and deeply, deeply costly. Asbestos is so problematic and has created so much exposure to the insurance industry that much of it remains unresolved today. In many countries the government simply had to offer direct compensation packages since the liabilities were too great to be covered. This is to say nothing of site and building cleanups (like out parliament buildings which are currently spending 10s millions to have the asbestos removed from). In total, we are definitely talking about 100s of billions of dollars. Possibly over a trillion dollars in costs over the last two-three decades. And that’s just in Canada.

Of course, back in 1960s and 70s talking about shutting down the abestoes industry would have posed a threat to national unity too. Most of Canada’s asbestoes mines are located in Quebec and so confronting this future risk (that science strongly suggested was imminent) would have required political leadership and tackling regionalism.

Thank god we didn’t. Our inaction spared us having to address the political consequences. Instead we’ve only had to deal with billions of dollars in lawsuits, tens of thousands (likely many more) lives cut short by cancer and other illnesses, and locking parts of our economy into a dying industry which the world was less and less interested in.

What’s most sad? We haven’t stopped. Prime Minister Harper continues to try to block a UN environmental agreement (the Rotterdam Convention) that would list chrysotile asbestos as a hazardous substances. His political quote on the issue: The Liberals are being “duped and manipulated by extremist groups,” and that the other national parties are urban-focused and don’t understand regional issues like asbestos. Of course, by blocking the convention Canada can continue to sell asbestos without informing purchasers – especially those in developing countries (one of the few markets left) – that it is hazardous. Yeah us!

Rex flawed logic is summed up when, in his article, he says:

Should some global warming action plan attempt to put the oil sands and Western energy development at significant disadvantage, or draw taxes out of the economies of the Western provinces to pay for adventures in global warming policy, we will be playing with Confederation.

In short, it doesn’t matter how serious an issue is. If it the politics are too difficult – we shouldn’t act. Indeed, I can imagine him using the same logic back in the 70s writing about asbestos, saying something like:

Should some asbestos regulatory regime place Quebec asbestoes mining at significant disadvantage, or draw taxes out of the economy of Quebec to pay for adventures in health and safety policy, we will be playing with Confederation.

Yes, we would have. And it would have been the right call. That’s what political leadership is Rex. I’m sorry you’re not interested in it.

Twitter is my Newspaper: explaining twitter to newbies

I’m frequently asked about technology, the internet and web 2.0 and in the course of the discussion the subject of Twitter inevitably arises. People are frequently curious, often judgmental, and almost always bewildered by the service. This isn’t surprising, Twitter is poorly understood despite its relative success (and its success is still small in the grand scheme of internet related things). Part of this is because people (even early adopters) are still figuring twitter out, and part of this is because those frequently explaining it don’t understand it themselves (I’m looking at you newspaper columnists).

Most often I sense people misunderstand Twitter because they compare it to a text based internet tool they do know: e-mail. This reference point shapes their assumptions about Twitters purpose and leads them to ask questions like: how can you read all those tweets? or how can you “follow” 250 people? If the unsaid assumption is that twitter creates 2000 new emails a day to read – well no surprise they’re running for the hills! This is doubly true if you believe the myth that all people tweet about (and thus read) is their breakfast menu, or what they are doing in a given moment.

Twitter is not email and while it has many (evolving) uses I’ve found the best metaphor for explaining how my friends and I use it is a much simpler technology: the newspaper.

Few people read every (or even most) articles in a newspaper – indeed most of us just scan the headlines when we see a newspaper. Likewise, very few people read all their tweets. Indeed, many of us go days (guilt free) without ever looking at the newspaper – same with Twitter, many people go days without looking at their twitter feed. The difference is that your newspaper’s headlines only change once a day and it is awkward to carry the thing around with you. Twitter’s headlines are always changing, and its located on your blackberry or iphone.

Now the difference from email becomes more clear. There is no obligation – or even expectation – of readership with Twitter. Emails you have to (or are supposed to) read and, let’s face it, are often a chore to get through. Newspaper articles you choose to read, often for pleasure or consumption.

Indeed, as Taylor and I outlined in Missing the Link, Twitter is better than a newspaper in many ways since you get to choose the columnists whose headlines you’ll scanning. Whereas a newspaper brings together articles, ideas and information someone else thinks you should care about Twitter brings together the ideas, articles and information by people you care about. I follow a number of “thought leaders” people like Clay Shirky, Jay Rosen, Andrew Potter, Tim O’Reilly, David Weinberger, etc… along with some friends and colleagues. While they occasionally say short pithy things, they are usually linking to articles that they find interesting. In short, some of the smartest people I know, and some I don’t, are essentially creating a vetted reading list for me. This virtual community is my news editor.

Better still, I don’t always have a newspaper on me. But an endless stream of articles vetted by smart people is always just a click away so whenever I have a spare moment – on the bus, in line at the grocery store, or waiting for a taxi – I can pull up some interesting reading material I would otherwise never have read.

I don’t claim this is Twitter’s only use, so it’s not complete, comprehensive explanation, but I’ve found this explanation has helped a number of my non-web savvy friends to “get” Twitter.

I get by with a little help from my readers: crowdsourced corrections

I have always been grateful to readers who, in emails or in the comments below, have pointed out typos, grammatical errors or even factual errors in my blog posts. By taking the time and making the effort to let me know (for nothing more than a thank you) they enable me to make corrections and improve the quality and readability of this blog.

Any comment or news site, whether it understands it (like I hope readers of eaves.ca feel) or not (think most newspapers), is a community. I may write on my blog, but so do many others – through comments and, not infrequently, email I receive. But typos, grammatical mistakes and factual errors are another way I get to have a conversation with readers and by which I hope they get to feel part of this community. It is what I think can help make blogs more fun, engaging, as well as grounded and more humble, than newspaper columns.

This process was revolutionized a little under a year ago when I installed the Goosegrade plugin. This plugin is amazing. It allows any registered Goosegrade user to suggest edits using a fairly slick and simple interface. On the back end, I get to see the original text and the edited text side by side and can simply press an “accept” or “decline” button to implement the edits. This “crowdsourcing” of the editing of my blog has been nothing short of a blessing. I try to blog 4 times a week (an aggressive pace, I feel) and I frequently must blog at late hours (it’s 2am right now) and so, I admit, I make mistakes. Sometimes lots of them. This of course makes those who offer corrections that much more important to me.

The really cool thing about Goosegrade is that it allows me to track both how many corrections have been made (I’m in the 100’s now), and by who! So I wanted to take this moment to say thank you, and send some link love to those who have made numerous corrections.

People like ndrwclrk, Brenton, Luke and Cedgell who regularly send me typo edits… thank you!

I do, however, want to send a special thank you to Silly Gwailo, who has submitted over 82 edits (patches) to my blog. I’m very, grateful for your help. Thank you so much. You, and everyone who submit edits, have helped make eaves.ca better.

The Sad State of Vancouver's Entrepreneur of the Year Awards

Last week I noticed Business in BC published its Entrepreneurs of the Year Awards list. The list is filled with deserving and excellent candidates as well as inspiring stories of businesses that are thriving and innovating in a difficult business environment. The recipients are worthy of praise as many embrace values and determination that any city would want to see reflected in its business community.

There is however one thing you won’t find in either the winners, or Runners Ups lists.

Women.

That’s right, of the 8 winners and 16 runner ups, which included a total of 29 people, only a single woman made the list (Queenie Chu, and her business partners Kin Wah and Kin Hun Leung of Kin’s Farm Market, were winners of the Business to Consumer Category).

This, quite frankly, is scandalous. According to the Government of British Columbia research on small business and business in BC:

In 2008, 34.3 per cent of all business owners in British Columbia were women. This was on par with the national average of 34.4 per cent and the fourth-highest rate among the provinces. British Columbia trailed New Brunswick (38.3 per cent), Quebec (36.7 per cent), and Ontario (34.5 per cent) in terms of the share of businesses owned by women.

So 34% of all businesses in the province are owned by women, and yet the number of women cracking the Entrepreneur of the Year finalists’ list is… 1 out 29. So roughly, 3% of the finalists if you are being generous (counting by people), 1.3% if you are being accurate and counting by category.

There are a couple of theories that might explain this.

1) There are no excellent women entrepreneurs.

2) There are excellent women entrepreneurs, but they aren’t on the radar of E&Y and BCB.

3) Business culture defines excellence in terms that were created and modeled by men – and so the selection committee and nominators tend to (without malice or intent) favour men.

4) More men than women care about these types of awards, and so they go more out of their way be noticed and nominated

5) Women have less access to capital and inherit fewer businesses so will have a harder time growing businesses that would meet E&Y’s criteria

6) Answers 2-5, plus a myriad of other reasons…

This post is not an effort to take a swipe at BCB or E&Y – although I would encourage a little introspection on their part to assess why their survey (keeps) producing few, if any, women nominees. I’m not looking for parity but it would be a start if 20% of the field were women. Yes, such a number is still far too low, but it would at least come a little closer to reflecting the actual gender breakdown. I’m quite confident that the reason (1) from above is not why they are not making the list. Indeed, the E&Y committee in Ontario was able to hit this low bar for Ontario’s Entrepreneur of the Year Award. 20% (10/50) of its nominees were women.

It would be nice if these awards instigated a greater degree of introspection in the business community at large, for while no one likes to think sexism exists in Canada, we are, sadly, still not at a place of gender parity. In a recent Accenture survey, approximately two-thirds of Canadian male and female executives (67 percent of men and 64 percent of women) believed gender equality in the workplace has improved in the last 10 years. However, one-third (32 percent) of those executives surveyed believed that men and women have equal opportunities in the workplace, and one-third (34 percent) of the female executives believed that their gender limits their career opportunities. While those demonstrate things have improved from where we were a decade or more ago, they are still sobering numbers.

Spark Interview on VanTrash – The Open Source Garbage Reminder Service

A couple of weeks ago I was interviewed by the CBC’s Nora Young for her show Spark:  a weekly audio blog of smart and unexpected trendwatching about the way technology affects our lives and world.

The interview (which was fun!) dives a little deeper into some of the cool ways citizens – in working to make their lives better – can make cool things happen (and improve their community) when government’s make their data freely available. The interview focuses mostly on VanTrash, the free garbage reminder service created by Luke Closs and Kevin Jones based on a blog post I wrote. It’s been getting a lot of positive feedback and is helping make the lives of Vancouverites just a little less hectic.

You can read more about the episode here and listen to it on CBC radio at 1:05 local time in most parts of Canada and 4:05 on the west coast.

You can download a podcast of the Spark episode here or listen to it on the web here.

If you live in Vancouver – check out VanTrash.ca and sign up! (or sign your parents or neighbour up!) Never forget to take the garbage out again. It works a whole lot better than this approach my friends mom uses for her:

Van trash reminder

My new mac – some thoughts for other PC users

As some of you know, I recently shifted from a PC to a Mac. It’s a big transition for me… I’ve used a PC all my life, so it is easy to say that I’m having a little (but not a ton) of culture shock.

I’ll be honest about the single best selling feature of the mac: Spotlight.

I do very few things on my computer. Mostly I write, I surf, and I email. A LOT of email. So first and foremost, having a computer where I can find my emails and documents easily is critical. When you’ve got over 70,000 emails you want to be able to search, well, neither Microsoft Outlook, any Windows desktop search engine I’ve ever seen, or even Google desktop (which essentially requires you to load a browser each time) is going to cut it.

I NEED to be able to find stuff quickly. Google has bred me with an expectation of instant results (not a slow churning solution). Maybe Windows 7 will get there, but I’ve given up waiting. My 5 year old thinkpad wasn’t going to last long enough for me to see.

Am I happy? Absolutely. One thing our Apple friends do well is design. I love the keyboard, the screen and pretty much everything physical about the machine. Moreover, the convergence of Mac & Windows software has made the transition relatively easy – I’d be frightened to think of how much time on my computer I spend on the browser, but it is a lot… so moving from Firefox to Firefox is pretty sweet.

That said, the transition hasn’t been perfect. There are several features on the Mac that have been frustrating, and even disappointing. For those thinking of making the leap I thought I let you know the rough parts; it shouldn’t dissuade you, just set some expectations that not everything in Macworld is peaches and cream. Of course, if some veteran users have solutions to these issues, I’ll be eternally grateful.

So here’s my list of 4 things I’d change on the Mac – some of these are so petty I’m almost embarrassed…

1. No “send to” email client option. One thing Windows has that I’ve not found on the Mac is the “Send To” folder. Drop any application in the Send To folder and when you right-click on a document you have the option of opening the document with that application. What I loved was being was being able to right-click on a document, send it to my email client and bingo! A new email was created with the document attached. Very productive and easy. Alas, no such luck in the Mac.

2. No “open container” option in spotlight. Yes, I love Spotlight AND… when the drop down menu is showing me a list of found items, why can’t I right-click on it and open the containing folder? Sometimes, I don’t know what document I’m looking for, but I do know it is co-located with a document I do know the title of… Just saying.

3. In Mail, you can’t drag an email to iCal to create an event. Best feature Outlook (and I presume Entourage) has that Mail and iCal don’t is the ability to turn an email into an event. I know that Mail has the funky – click on the date and it will create an event – but it rarely brings in the relevant information. In Outlook I simply dragged an email to the calendar and presto! I had an event in which the email contents were in the notes. That way I could easily copy all the relevant details and, had a ton of context I could quickly reference within my calendar.

4. Okay, so this one seems REALLY petty… but it strikes at something deeper, something important for PC users to know. I’m feeling a little annoyed that, in Mail, when I delete an email in my inbox the cursor always moves to the newer email regardless how the mail is sorted. In Outlook it always moved “down” (Which I had arranged to mean that it went to an older email). Small, I know, but it is driving me crazy when I’m dealing with my email. Of course, this is all part of what I understand to be a larger philosophical problem with Macs (and why I’ve never been an owner before) which is that the company is centered on the idea that it knows how you should use your computer better than you do… so customizing is limited. This is the biggest culture shift for PC users. Owning a Mac is like being in a gated community… its pretty and manicured, but you have to adhere to the community bylaws, or else…! Yes the Windows world has got serious medical issues (viruses), a generic corporate feel (Windows Themes) and a approach to planning that seems modeled after Houston (I say this with some affection) but you also had a lot more freedom to create trouble or solve things your way. At the moment, I’m welcoming my new overlord because it’s like my computer has been taken over by the Swiss! It’s efficient, but if I try to complain… well you get the point.

Pretty much everything else that I’m wrestling with. The way Alt-Tab works on the Mac or the fact that I can’t open press “command+F” to open the “File” menu are things that I know, in time, I’ll adjust to.

19th Century Net Neutrality (and what it means for the 21st Century)

So what do bits of data and coal locomotive have in common?

It turns out a lot.

In researching an article for a book I’ve discovered an interesting parallel between the two in regard to the issue of Net Neutrality. What is Net Neutrality? It is the idea that when you use the Internet, you do so free of restrictions. That any information you download gets treated the same as any other piece of information. This means that your Internet service provider (say Rogers, Shaw or Bell) can’t choose to provide you with certain content faster than other content (or worse, simply block you from accessing certain content altogether).

Normally the issue of Net Neutrality gets cast in precisely those terms – do bits of data flowing through fibre optic and copper cables get treated the same, regardless of whose computer they are coming from and whose computer they are going to. We often like to think these types of challenges are new, and unique, but one thing I love about being a student of history, is that there are almost always interesting earlier examples to any problem.

Take the late 19th and early 20th century. Although the term would have been foreign to them, Net Neutrality was a raging issue, but not in regard to the telegraph cables of the day.  No, it was an issue in regards to railway networks.

In 1903 the United States Congress passed the Elkins Act. The Act forbade railway companies from offering, and railway customers from demanding, preferential rates for certain types of goods. Any “good” that moved over the (railway) network had to be priced and treated the same as any other “good.” In short, the (railway) network had to be neutral and price similar goods equally. What is interesting is that many railway companies welcomed the act because some trusts (corporations) paid the standard rail rate but would then demand that the railroad company give them rebates.

What’s interesting to me is that

a) Net Neutrality was a problem back in the late 19th and early 20th century; and

b) Government regulation was seen as an effective solution to ensuring a transparent and fair market place on these networks

The question we have to ask ourselves is, do we want to ensure that the 21st century (fibre optic) networks will foster economic growth, create jobs and improve productivity in much the same way the 19th and 20th century (railway) networks did for that era? If the answer is yes, we’d be wise to look back and see how those networks were managed effectively and poorly.  The Elkins Act is an interesting starting point, as it represented progressives efforts to ensure transparency and equality of opportunity in the marketplace so that it could function as an effective platform for commerce.

Closed Border, closed economy, closing opportunities

The other day Tim O’Reilly tweeted about this New York Times article. Entitled – Chicago’s Loss: Is Passport Control to Blame? – the piece struck a chord with me since my last two efforts to cross into the United States from Canada have been dramatically unpleasant experiences. Turns out that others – including IOC selection committee members – feel the same way:

Among the toughest questions posed to the Chicago bid team this week in Copenhagen was one that raised the issue of what kind of welcome foreigners would get from airport officials when they arrived in this country to attend the Games. Syed Shahid Ali, an I.O.C. member from Pakistan, in the question-and-answer session following Chicago’s official presentation, pointed out that entering the United States can be “a rather harrowing experience.”

Border-SecurityHarrowing indeed! I crossed the border two weeks ago on my way to French Lick, Indiana, to attend a bio-informatics conference. I wasn’t paid to attend, and had been invited by the founders of OpenMRS to whom I occasionally volunteer some advice and just think are all around great guys who I’d do pretty much anything for. Is a conference work or pleasure? Not really either, but to be safe, I said work. Big mistake. The border security officer said he didn’t care if I was not getting paid, work is work (don’t even bother trying to explain to him what an open source community is) and he was inclined to red flag my passport and take away my TN (work) visa. It was a terrifying experience (and frankly, on the scale of what people can be accused or suspected of at the border economic issues are important but relatively less concerning than political or criminal ones – although don’t underestimate the fear generated by seeing part of ones livelihood flash before ones eyes).

All this is made worse by the fact that there is, effectively, no appeals process. Yes, maybe you can talk to somebody higher up, but the will likely take hours (long after your flight is to depart in 90 minutes) or even days (once the conference or event you intended to attend or speak at has long since ended). You are at the mercy of the person you’re in front of.

All this may sound unfortunate but it has significant implications, political and economic implications. International travel to the United States is down 10% in the first quarter of 2009 – a big part of this is likely related to the economy, but I suspect that fewer and fewer people are choosing the United States as a destination. But vacationers are minor in comparison to the impact on innovation and economic development. Today, it is harder and harder for the best minds in the world to work for American companies and to do graduate work at American universities. This means America’s elite will interact less and less with leading thinkers from elsewhere and its companies will have to rely on American talent, and not international talent, to succeed. 

Already the cracks are showing. Google has employees who are forced to work in Canada since they can’t work in the United States. And Microsoft recently opened a software development facility in Vancouver because US immigration laws made it too difficult to bring in top talent. Indeed, I’m increasingly persuaded that the new convention centre in Vancouver was a smart investment. If you are hosting a conference with Americans and internationals in attendance there is no way you are going to host it in the United States.

Do Americans understand what is going on? Probably not. While some of the above articles have appeared in the news section of the newspaper the Olympic story appeared in the Travel section – hardly the place to raise a red flag for politicians. At least the President seems to now understand that it is an issue:

President Obama, who was there as part of the 10-person team, assured Mr. Ali that all visitors would be made to feel welcome. “One of the legacies I want to see is a reminder that America at its best is open to the world,” he said.”

I hope he’s successful since the consequences of the status quo will be ugly for the United States. A closed border is like a closed mind – over time you become less receptive to new ideas or information and begin to atrophy.

When a Citizen Dialogue is really just a Mob

Two years ago I wrote this piece outlining how Citizen Assemblies violate the conditions Surowiecki outline as necessary to create a wise crowd. My point was to show how there is a fine line between when a dialogue becomes a group monologue, or worse, just a mob. Those who engage in policy discussions need to be aware of where this line lies lest they accidentally confuse consensus and agreement with silent coercion.

I experienced this problem a few months ago while attending an Imagine BC Leaders’ Summit, A Dialogue on Habitat, Health and Livelihoods :10 Big Ideas to Shape a Resilient Future. The day long event included 180+ leaders and interested parties from different sectors and was supposed to cap off discussions that had been going on about the future of British Columbia. But rather than be an open dialogue, the discussion was intensely closed and, to be frank, bordered on fascist.

Things started off innocently enough. The conversation opened up with a number of participants strongly advocating that British Columbia, and the world, needed a zero growth economy. The term was never explained or explored, but it was made clear that continued economic growth was impossible and threatened the plant. I felt concerned that a group of people who could afford to take an entire workday off to talk about the future would suggest that a zero growth economy was necessary (as quickly as possible) especially in a world where over a billion people live under $1 a day. I suspect that the underlying interest in zero-growth had to do with environmental sustainability but nobody used an alternative term such as a sustainable economy, ecologically sensitive economy or carbon neutral economy. No, it had to be zero-growth. Such an outcome is great if you’ve already got wealth, but it necessarily marginalizes those that don’t. The topic however, was less important than the process. A few people (including me) voiced our concern over the zero growth term in a smaller breakout session but never in the plenary discussion. I asked some of the other concerned voices why they didn’t speak up: most had concluded within the first 30 minutes of the day that speaking out on environmental issue simply wasn’t safe. I had to agree – I wasn’t speaking up either.

Of course, once a group appears to have consensus – because alternative perspectives have censored themselves – it doesn’t take long for the conversation to move into some disturbing places. Back in the plenary discussion the group had concluded that imminent environmental catastrophe was the pressing issue of our time and all other issues were subordinate or secondary. The conversation then quickly shifted to assessing why people outside the room (the general public that is) didn’t feel the same sense of urgency. In a conversation that would have made the authors of The Death of Environmentalism shudder with familiarity, at no point was there any introspection about how the people in the room had failed t engage others effectively. Instead, exogenous factors were immediately cited. Specifically, two emerged as key problems. First, the educational system wasn’t advocating “the groups” point of view sufficiently and second, the political structures discriminated against their issue specifically. The conclusion, the school system needed to be taken over so as to appropriately educate people and the electoral system needed to be reformed so as to produce outcomes the group favoured.

If that doesn’t sound like a scary or fascist conversation, imagine the same conversation structure, but with this subject.

In a dialogue setting a group of evangelical Christians determine that most pressing issue is the fast approach day of rapture and, due to lack of awareness and concern, many souls would not be saved. They conclude that the reason people don’t care about the rapture isn’t because evangelicals haven’t been effective at reaching out and engaging people but because a) they don’t control the educational system, and b) the political system is structured to not favour their issue. They conclude that must take over the schools and so kids can be taught Christian values and that the electoral system needs rejigging to produce outcomes that favours “Christian” issues.

Same conclusions, different subject matter.

This is why dialogues have to so carefully facilitated. It isn’t hard for them to become a mob and for the discussion to get angry and totalitarian.

Oh, and a final note. During the afternoon, in a moment you couldn’t have scripted, the fascist subtext of the conversation became explicit. During the Q&A after Thomas Homer-Dixon’s presentation, one participant asked “Your data on ecological collapse is terrifying. But enough isn’t being done. Do we have to take a page out of history and get the jackboots and the brownshirts out and just mobilize aggressively?” (I really almost lost it when this question was asked). Homer-Dixon, to his credit, was clearly taken aback and ran the other direction outlining that such an approach was not an appropriate solution. Jackboots? Brownshirts? We weren’t a dialogue anymore, we were a mob. At least now it was explicit.

The Valpy Social Media debate

So a few days ago I posted this response (a cleaner version to be found here at The Mark) to a piece Michael Valpy wrote in the Globe about how social media threatened the social cohesion of the country. My problem with Mr. Valpy’s piece is that it framed the question in the most negative light – seeing only the downside (and in some cases imagined) consequences of social media and none its positives. I was reminded of Steven Johnson’s delightful and intelligent counter-factual that describes a world where video games precede, and are then displaced by, books. One senses that if we lived in a universe where social media preceded main stream media Mr. Valpy would be writing columns worrying about the loss of the country’s small, rich and diverse conversations, crushed by the emergence a dominant agenda, curated by a small elite.

I was initially excited to hear that Mr. Valpy was writing a response in The Mark. Sadly, his piece wasn’t really a response. It addressed none of my critiques. Instead it focused primarily on repeating his original argument, but more slowly, and with bigger words.

I’ve re-read all three pieces and still feel good about my contribution. My main concern is that when reading the counterfactual at the end of my piece, many people have come to assume I look forward to the decline of main stream media (MSM). Nothing could be further from the truth. Yes, I believe in the potential of social media and, when I stepin  my counterparts shoes, I also see that MSM offers us a great deal. At the same time, I don’t believe MSM is the sole generator of social cohesion, national identity, or democracy. All three existed before the arrival of MSM and, should it come to pass, will survive its decline.

As a newspaper columnist I can imagine it is frightening to see your audience splintered into smaller fragments. At the same time however, I am surprised that a national commentator can’t see how unhealthy this imaginary social cohesion was, and how unsafe the public space was for many people. Remember, this is an article that paints, in a concerning tone, the passing of a world where people, to paraphrase Mr. Valpy, attended a modern version of Mass to become aware of what others thought they should be aware of. That is not a description of an active and engaged citizenry. That is a description of sheep. Well now the sheep are awakening. Yes it is scary, yes there are unknowns, and yes there is fragmentation. But there are also enormous positives, positives I wish Mr. Valpy and others at the Globe would include in their commentary. If they did they and their readers might see what I and those I work with see: the opportunity for something that it is better than what was on offer before, no matter how rosy a picture he paints of the past.

Ultimately, I think Mr. Valpy and I do share common ground. He sees “A glorious objective” in Michale Ignatieff”s call for a public space:

“Isaiah Berlin described this sense of belonging well. He said that to feel at home is to feel that people understand not only what you say, but also what you mean.”

I too believe this is a noble aim. But, while we stand on common ground, I fear Mr. Valpy and I look away in different directions (I would be interested in trying to reconcile these views – and have said as much to him). My reading of his piece leads me to believe that he looks into the past and posits that not only is such a state possible, but suggests we once achieved it. That there was a  Canada where people understood what one another were saying and meant, but that it is slipping away.

For me, I think any such past was more illusion than mirror.

I look forward and see not the realization of Ignatieff’s glorious objective, but an enhanced ability to pursue it. There are no countries where  people understand what each other say and mean. Only countries where citizens are good or bad at committing to try to understand what each other say and mean. In other words, home isn’t where you are understood, it is where others are prepared to go out of their way to understand you.

The opportunity of social media is it gives citizens – The People Formerly Known as the Audience – the ability to increase the range of views about which they want to be understood. This can lead to disagreements (such as the one the Valpy and I are having now) but it also forces us to face the fact that others do not understand, or agree, with what we say or mean. Whether it is disagreeing or agreeing however, the hall mark of social media has been its ability to expose us to new communities – to connect people with others who share interests and care about issues we’ve both long cared for ourselves, or have just discovered. As much as I like my country when its citizens are held to together by a common passport and newspaper, I like it even more when it is held together by a dense weave of overlapping, interconnected, conflicting and ever changing communities around hobbies, politics, personal interests, books, culture, and a million other things. Communities where new voices can be heard and new expressions of the Canadian identity can be manifested.

The promise of social media is its ability to complexify our story, and our relationships with one another. Ultimately, I see that complexity being much more interesting than illusions cast by crude mirrors reflecting only what their holders decide should be seen. Will social media be able to hold up some new “mirror”? I suspect yes, but ultimately don’t know. But whether it can or cannot, I feel optimistic that the ascendancy of social media doesn’t mean the end of our social cohesion.