The Next News Media Metaphor – The Sports Team

Many things going on that I want to talk about… Excited about working on Mozilla Drumbeat, a project the Mozilla Foundation that is getting ready to launch. Open Data stuff at the City of Vancouver (some new things are afoot). Watching (in the background) In the Loop – amazing, hilarious and dark. But, for now ruminating on my conversation today with Mathew Ingram (currently of the Globe, soon to be with GigaOM) and an interview I did with a Ryerson Journalism Review writer on the future of media and newspapers.

One of the things that struck me about newspapers is that their conundrum is even greater than we think. Mathew and I were talking about how the “magic” and “mystique” of the newspaper has disappeared. There was a time when we could pretend that columnists in the Globe actually had 300,000 or 400,000 (saturday) readers. But this was in an era when we couldn’t actually measure readers. We pretended (and still do) that each newspaper got read, sometime multiple times.

It reminds me of the memorable opening scene from Googled: The End Of The World As We Know It by Ken Auletta and below described by Erick Schonfeld:

The first scene is a 2003 meeting with Mel Karmazin (then CEO of Viacom) at the Google campus with a sweaty Brin, Google’s other co-founder Larry Page, and CEO Eric Schmidt. At the end of a his visit, Karmazin tells them he is appalled that Google is “fucking with the magic” of the media business by actually telling advertisers which ads work and which ones don’t.

The internet is has fucked with the magic of newspapers. And that’s scary for anyone who grew up under the old model. Forget about the advertising (that’s the part google messed with). What about the simple ego bash and job justification crisis of suddenly being able to see exactly how many readers looked at your piece and how long they chose to stay. And what about discovering that that number is nowhere near what you’ve been telling yourself for years.

The era of collectively lying magic is over. The average globe weekday circulation is 330,145, the Star’s is 446,493 and the Post’s 209,211. How many of those papers got read? Half? (the morning was too busy, kids had early practice, didn’t have time for a coffee break today, no one grabbed it from the airport lounge or hotel room). Of the remaining papers, most readers skim the paper and maybe read one or two of their favourite columnists plus a news story or two that really catches there eye. In short I suspect most columnists maybe get read, in print, by 60K people. But we don’t know, cause there are no good metrics.

Online, the world is different. The editors know who is getting read and who isn’t. No ifs, ands or buts. Suddenly your value to the newspaper (financially) becomes very clear, very fast. Valuable columnists and reporters attract what website people call “uniques” (e.g. a unique person visiting your website – each unique visitor may click on several articles and thereby generate a number of pageviews). Advertisers care about the unique visits, since 100,000 different people seeing an ad is worth a lot more than one person clicking around the site 100,000 times and seeing their add over and over again.

And what attracts lots of unique visitors? The same things as what drives everything else on the internet. Reputation and thus… brand. The most successful writers (or, er… bloggers) are those that people wake up everyday saying… I want to read her! This is even more true today where there is SO MUCH content being created most readers simply cannot separate the noise from the signal (even with twitter, which is probably the best tool). So having a strong brand is essential. This should be a good news story for newspapers and media companies since they have established brands and so, in theory, should have a leg up on bloggers like me.

The problem is – I suspect – that the brand that matters doesn’t solely or even primarily reside with the newspaper. People need someone to connect with – a newspaper is a nice filter, but it offers no connection, no intimacy. The personal brand of columnists and journalists will likely become equally, if not more important than the newspaper.

But this doesn’t mean newspapers are dead. Just that they need to be sure they know how to manage talent in an era where that talent’s brand is more and more important.

And we have a model for that. Sports teams.

For years Sports Teams have had to increasingly co-manage their own team (media platform) brand with the brand of the players (writers). The rise of the sports superstar has altered how sports franchises work in much the same way they may the newspaper biz.

So the bad news is, the talent is going to consume more of the value generated by news organizations. The good news is threefold. First, good newspapers have always managed talent – so there is some skill and process already in place around this. Second, newspapers now have real tools by which to measure their columnists. Who’s being read and who isn’t? Essentially, every managing editor should pick up a copy of Moneyball stat. A good newspaper is going to have its senior talent – its stars, if you will. But it also needs to have a mix of people on the second and third line it is grooming for later – in case a star gets injured or, is simply too expensive to justify.

Finally, there is a larger and deeper talent pool to draw from. Not only are there the local papers and a number of niche community papers to look at, there are an army of bloggers (many of us aren’t that good, but what we lack in talent we make up for in sheer numbers). And successful bloggers come with established audiences and the advantage of maturing in the online world and not the “magic” pre-internet media environment. They are used to looking at the hard numbers of pageviews and unique visitors. The opportunity to write more seriously, get mentored, and access a platform that can deliver more eyeballs will be tempting to anyone who writes well.

But I suppose none of this is that shocking. In a world where human capital is increasingly the most important asset and where personal brands are more easily established, maybe every organization is going to look more and more like a sports franchise.

Facebook, Politics and Proroguing Parliament

I’ve got a special to the Globe and Mail this morning titled Harper underestimates Facebook at his own peril. I’m happy and surprised to see the piece has climbed to the top of the site in terms of views (see sidebar)

Part of it is born out of the fact that a number of political commentators seem to discount online political engagement. I cite Matt Gurney in the piece as he seems to be upset about the current facebook group – although he was notably silent last year when there was a facebook group supporting the Conservatives and even attended a rally in Toronto that the online group helped organized.

Globe and Mail Most Viewed 2010-01-11 at 8.49.19 AMOf course, National Post commentators have a history of flip flopping depending on what helps or hurts the Conservatives so I’ll concede they may not have been the best group to cite.

More frustrating is the At Issue political panel on the CBC where Susan Delacourt says, “it is easy to just click on something, we’ll have to see what happens at the rallies” and Coyne saying “Will people show up at rallies.” (Around minute 9:30 onward)

What?

So politics only matters if it is hard? Next thing we know is that they’ll not only be against electronic voting, but promoting a system where you get to vote only after you’ve successfully run the Wipe Out obstacle course. Because only then will a voter have demonstrated that their vote should REALLY count!

obstacle courseSo pundit summary: We want citizens to care about parliament and are glad they are on facebook… but it only really begins to count once they start marching. Like we did back in the 60s.

Glad we cleared that up.

Eaves.ca Blogging Moment #1 (2009 Edition): Open Data Comes to Vancouver

Back in 2007 I published a list of top ten blogging moments – times I felt blogging resulted in something fun or interesting. I got numerous notes from friends who found it fun to read (though some were not fans) so I’m giving it another go. Even without these moments it has been rewarding, but it is nice to reflect on them to understand why spending so many hours, often late at night, trying to post 4 times a week can give you something back that no paycheck can offer. Moreover, this is a chance to celebrate some good fortune and link to people who’ve made this project a little more fun. So here we go…

Eaves.ca Blogging Moment #1 (2009 Edition): Open Data Comes to Vancouver

On May 14th I blogged about the tabling of Vancouver’s Open Data motion to city council. After thousands of tweets, dozens of international online articles and blog posts, some national press and eventually some local press, the City of Vancouver passes the motion.

This was a significant moment for myself and people like Tim Wilson, Andrea Reimer and several people in the Mayor’s Office who worked hard to craft the motion and make it reality. The first motion of its type in Canada I believe it helped put open data on the agenda in policy circles across the country. Still more importantly, the work of the city is providing advocates with models – around legal issues, licensing and community engagement – that will allow them to move up the learning curve faster.

All this is also a result of the amazing work by city staff on this project. The fact that the city followed up and launched an open data portal less than 3 months later – becoming the first major city in Canada to do so – speaks volumes. (Props also to smaller cities like Kamloops and Nanaimo that were already sharing data.)

Today, several cities are contemplating creating similar portals and passing similar motions (I spoke at the launch of Toronto’s open portal, Ottawa, Calgary, & Edmonton are in various stages of exploring the possibility of doing something, over the border the City of Seattle invited me to present on the subject to their city councilors.). We are still in early days but I have hopes that this initiative can help drive a new era of government transparency & citizen engagement.

Eaves.ca Blogging Moment #2 (2009 Edition): The Three Laws of Open Data go Global

Back in 2007 I published a list of top ten blogging moments – times I felt blogging resulted in something fun or interesting. I got numerous notes from friends who found it fun to read (though some were not fans) so I’m giving it another go. Even without these moments it has been rewarding, but it is nice to reflect on them to understand why spending so many hours, often late at night, trying to post 4 times a week can give you something back that no paycheck can offer. Moreover, this is a chance to celebrate some good fortune and link to people who’ve made this project a little more fun. So here we go…

Eaves.ca Blogging Moment #2 (2009 Edition): The Three Laws of Open Data go Global

In preparation for a panel presentation to parliamentarians hosted by the Office of the Information Commissioner, I wrote this piece titled “The Three Laws of Open Data.” The piece gets a lot of web traffic and interest.

Better still, the previously mentioned Australian Government 2.0 Taskforce includes the three laws in their final report.

Also nice: Tim O’Reilly – tech guru, publisher and open government champion – mentions it during his GTEC keynote in Ottawa.

Best yet, after putting out the request on twitter several volunteers from around the world translate the 3 laws into seven languages! (German, Russian, Japanese, Chinese, Dutch, Spanish and Catalan)

    Hurray again for the internet!

    Eaves.ca Blogging Moment #3 (2009 Edition): Australia Likes eaves.ca

    Back in 2007 I published a list of top ten blogging moments – times I felt blogging resulted in something fun or interesting. I got numerous notes from friends who found it fun to read (though some were not fans) so I’m giving it another go. Even without these moments it has been rewarding, but it is nice to reflect on them to understand why spending so many hours, often late at night, trying to post 4 times a week can give you something back that no paycheck can offer. Moreover, this is a chance to celebrate some good fortune and link to people who’ve made this project a little more fun. So here we go…

    Eaves.ca Blogging Moment #3 (2009 Edition): Australia Likes eaves.ca

    Perhaps one of the biggest surprises of the year was an email from the chair of the Australian Government’s Government 2.0 Taskforce asking me if I would sit on their International Reference Group.

    Fascinating to see a government wrestle with how it can reinvent itself and to ask for thoughts and ideas. I hope my own country contemplates doing something along similar lines soon. Also exciting to be able to help review and edit the final report, offer advice and feedback and better understand the challenges and opportunities as their government sees them.

    You can download the report here. It is a great read.

    Eaves.ca Blogging Moment #4 (2009 Edition): App Wishes do Come True

    Back in 2007 I published a list of top ten blogging moments – times I felt blogging resulted in something fun or interesting. I got numerous notes from friends who found it fun to read (though some were not fans) so I’m giving it another go. Even without these moments it has been rewarding, but it is nice to reflect on them to understand why spending so many hours, often late at night, trying to post 4 times a week can give you something back that no paycheck can offer. Moreover, this is a chance to celebrate some good fortune and link to people who’ve made this project a little more fun. So here we go…

    Eaves.ca Blogging Moment #4 (2009 Edition): App Wishes Do Come True

    In late June I blogged about how Open Data could make garbage collection sexier (or at least easier) and in September I shared a list of applications that could be created using open municipal data that I thought citizens might find useful.

    As a result:

    Steve T. created an app for firefox that allows people to use Amazon to search the Vancouver Public Library (this is quite cool).

    Also, Luke C and Kevin J, two amazing local coders, made the garbage notification idea a reality by creating Vantrash (and are generous enough to invite me to join in their fun and try to help in some small ways).

    Three things then happen:

    1. 100s of citizens download Vantrash’s calendars and/or sign up for email/twitter updates. Many lives made a little easier
    2. The media begins to take interest: Spark (on CBC) asks for an interview, as do some local newspapers, including most recently, the Vancouver Courier (which has a great interview with Luke)
    3. I gain two great new friends who are genuine good citizens.

    Hurray again for the internet. Good ideas can come to life if you share.

    Eaves.ca Blogging Moment #5 (2009 Edition): In the Main Stream Media

    Back in 2007 I published a list of top ten blogging moments – times I felt blogging resulted in something fun or interesting. I got numerous notes from friends who found it fun to read (though some were not fans) so I’m giving it another go. Even without these moments it has been rewarding, but it is nice to reflect on them to understand why spending so many hours, often late at night, trying to post 4 times a week can give you something back that no paycheck can offer. Moreover, this is a chance to celebrate some good fortune and link to people who’ve made this project a little more fun. So here we go…

    Eaves.ca Blogging Moment #5 (2009 Edition): Eaves.ca in the Main Stream Media

    A bunch of exciting things happened as a result of blogging (and other work like public speaking and consulting). Some of them include

    Eaves.ca Blogging Moment #6 (2009 Edition): Fun Invites & Outcomes

    Back in 2007 I published a list of top ten blogging moments – times I felt blogging resulted in something fun or interesting. I got numerous notes from friends who found it fun to read (though some were not fans) so I’m giving it another go. Even without these moments it has been rewarding, but it is nice to reflect on them to understand why spending so many hours, often late at night, trying to post 4 times a week can give you something back that no paycheck can offer. Moreover, this is a chance to celebrate some good fortune and link to people who’ve made this project a little more fun. So here we go…

    Eaves.ca Blogging Moment #6 (2009 Edition): Fun Invites & Outcomes

    A bunch of exciting things happened as a result of blogging (and other work like public speaking and consulting). Some of them include

    • In March, as the debate around the collapse of the newspaper model went into overdrive Jay Rosen cited my piece “The Death of Journalism?” as one of the top twelve pieces on the subject in his blog post Rosen’s Flying Seminar in the Future of News (traffic ensues). During a brief layover in NYC I share a beer with him and discover he’s as smart and engaging online as offline. Plus, he doesn’t let anyone get away with BS.
    • Someone at the Canadian Merit Scholarship Foundation reads my blog, likes my writing and work and so invites me to sit on one of their Loran Award selection committees. I spend a day meeting some of the most amazing young people in BC. A Saturday well spent and deeply fulfilling.
    • Google launches its first Local Experts page outside the United States and asks me to be one of nine celebrity local experts to share a map of my 10 important sites in Vancouver. (Not sure I qualify as a celebrity, but it was fun to be included among luminaries like Bif Naked and Gordon Campbell.) Pure fun and a chance to showcase what makes Vancouver special and important – from Moderne Burger to the Insite Injection Site.
    • Blogging about open source community management and especially about the need to reach out to and include more women gets me an invite to a SXSWi panel. First step: think about how I can apply the thinking from those posts to my work with Mozilla Drumbeat.
    • John Ibbitson made a nice reference to some of my thinking on public service sector renewal in his book “Open and Shut” (and I ended up helping edit the chapter – also lots of fun)

    Eaves.ca Blogging Moment #7 (2009 Edition): Explaining the New to the Old

    Back in 2007 I published a list of top ten blogging moments – times I felt blogging resulted in something fun or interesting. I got numerous notes from friends who found it fun to read (though some were not fans) so I’m giving it another go. Even without these moments it has been rewarding, but it is nice to reflect on them to understand why spending so many hours, often late at night, trying to post 4 times a week can give you something back that no paycheck can offer. Moreover, this is a chance to celebrate some good fortune and link to people who’ve made this project a little more fun. So here we go…

    Eaves.ca Blogging Moment #7 (2009 Edition): Explaining the New to the Old

    This year I felt the Opinion page of the Globe needed a loyal opposition. With pretty much every columnist over 50 and most over 60 I was getting tired of hearing how social media was destroying media (and democracy) (it isn’t), global warming didn’t exist, twitter was useless (it isn’t), Palin is a better orator than Obama (she isn’t) and young people don’t care about their country (they do)

    If you’ve tuned out of the Globe’s opinion page don’t worry, you’re not alone. You likely are either:

    a) under 40;
    b) use the internet;
    c) think evidence and science matter; or
    d) all of the above

    The only reason it is depressing is that I believe the Globe matters and I fear they’ve given up on attracting readers who answered (a) to the above.

    However, protesting has led to lots of fun, including this debate with Michael Valpy (him, me, him, me) and this response to Lawrence Martin’s piece which, more exciting still, became part of the reading list for Queen’s Pols 110 course.

    Eaves.ca Blogging Moment #8 (2009 Edition): Blogging leads to Book Chapters!

    Back in 2007 I published a list of top ten blogging moments – times I felt blogging resulted in something fun or interesting. I got numerous notes from friends who found it fun to read (though some were not fans) so I’m giving it another go. Even without these moments it has been rewarding, but it is nice to reflect on them to understand why spending so many hours, often late at night, trying to post 4 times a week can give you something back that no paycheck can offer. Moreover, this is a chance to celebrate some good fortune and link to people who’ve made this project a little more fun. So here we go…

    Eaves.ca Blogging Moment #8 (2009 Edition): Blogging leads to Book Chapters!

    First, my blogging, writing, work, consulting and public speaking on public service sector renewal earns me the opportunity to write a chapter in O’Reilly Media’s upcoming book on Open Government.

    Needless to say, I’m excited.

    (Shameless plug within a shameless list: I’ll be giving a talk about open, technology social change and the future of government, some of the themes covered in the chapter, at the Ontario College of Art and Design on January 14th. Details and tickets here, 200 gone, about 60 left.)

    Second, after passing it under the noses of numerous magazine editors who expressed interest but ultimately pass it up, Taylor and I decide to simply publish Missing The Link: Why Old Media still doesn’t get the Internet as a website.

    The sad news: We wrote it 3 years ago And I think it is just as relevant today.

    The good news: Looks like an academic publisher is very interested and will be turning it a chapter for a book. Hurray for just putting stuff out there.