The Valpy Social Media debate

So a few days ago I posted this response (a cleaner version to be found here at The Mark) to a piece Michael Valpy wrote in the Globe about how social media threatened the social cohesion of the country. My problem with Mr. Valpy’s piece is that it framed the question in the most negative light – seeing only the downside (and in some cases imagined) consequences of social media and none its positives. I was reminded of Steven Johnson’s delightful and intelligent counter-factual that describes a world where video games precede, and are then displaced by, books. One senses that if we lived in a universe where social media preceded main stream media Mr. Valpy would be writing columns worrying about the loss of the country’s small, rich and diverse conversations, crushed by the emergence a dominant agenda, curated by a small elite.

I was initially excited to hear that Mr. Valpy was writing a response in The Mark. Sadly, his piece wasn’t really a response. It addressed none of my critiques. Instead it focused primarily on repeating his original argument, but more slowly, and with bigger words.

I’ve re-read all three pieces and still feel good about my contribution. My main concern is that when reading the counterfactual at the end of my piece, many people have come to assume I look forward to the decline of main stream media (MSM). Nothing could be further from the truth. Yes, I believe in the potential of social media and, when I stepin  my counterparts shoes, I also see that MSM offers us a great deal. At the same time, I don’t believe MSM is the sole generator of social cohesion, national identity, or democracy. All three existed before the arrival of MSM and, should it come to pass, will survive its decline.

As a newspaper columnist I can imagine it is frightening to see your audience splintered into smaller fragments. At the same time however, I am surprised that a national commentator can’t see how unhealthy this imaginary social cohesion was, and how unsafe the public space was for many people. Remember, this is an article that paints, in a concerning tone, the passing of a world where people, to paraphrase Mr. Valpy, attended a modern version of Mass to become aware of what others thought they should be aware of. That is not a description of an active and engaged citizenry. That is a description of sheep. Well now the sheep are awakening. Yes it is scary, yes there are unknowns, and yes there is fragmentation. But there are also enormous positives, positives I wish Mr. Valpy and others at the Globe would include in their commentary. If they did they and their readers might see what I and those I work with see: the opportunity for something that it is better than what was on offer before, no matter how rosy a picture he paints of the past.

Ultimately, I think Mr. Valpy and I do share common ground. He sees “A glorious objective” in Michale Ignatieff”s call for a public space:

“Isaiah Berlin described this sense of belonging well. He said that to feel at home is to feel that people understand not only what you say, but also what you mean.”

I too believe this is a noble aim. But, while we stand on common ground, I fear Mr. Valpy and I look away in different directions (I would be interested in trying to reconcile these views – and have said as much to him). My reading of his piece leads me to believe that he looks into the past and posits that not only is such a state possible, but suggests we once achieved it. That there was a  Canada where people understood what one another were saying and meant, but that it is slipping away.

For me, I think any such past was more illusion than mirror.

I look forward and see not the realization of Ignatieff’s glorious objective, but an enhanced ability to pursue it. There are no countries where  people understand what each other say and mean. Only countries where citizens are good or bad at committing to try to understand what each other say and mean. In other words, home isn’t where you are understood, it is where others are prepared to go out of their way to understand you.

The opportunity of social media is it gives citizens – The People Formerly Known as the Audience – the ability to increase the range of views about which they want to be understood. This can lead to disagreements (such as the one the Valpy and I are having now) but it also forces us to face the fact that others do not understand, or agree, with what we say or mean. Whether it is disagreeing or agreeing however, the hall mark of social media has been its ability to expose us to new communities – to connect people with others who share interests and care about issues we’ve both long cared for ourselves, or have just discovered. As much as I like my country when its citizens are held to together by a common passport and newspaper, I like it even more when it is held together by a dense weave of overlapping, interconnected, conflicting and ever changing communities around hobbies, politics, personal interests, books, culture, and a million other things. Communities where new voices can be heard and new expressions of the Canadian identity can be manifested.

The promise of social media is its ability to complexify our story, and our relationships with one another. Ultimately, I see that complexity being much more interesting than illusions cast by crude mirrors reflecting only what their holders decide should be seen. Will social media be able to hold up some new “mirror”? I suspect yes, but ultimately don’t know. But whether it can or cannot, I feel optimistic that the ascendancy of social media doesn’t mean the end of our social cohesion.

The Day my Universe Changed

burke-universeLast night I re-watched the first episode of James Burke’s 1985 history/science series, The Day the Universe Changed. If you’ve never had a had a chance to watch it, find it in your local library or watch it on Youtube (thank you Gary C for the link) you won’t regret it.

James Burke is a personal hero of mine. I fell in love with his work in Grade 9 when I stumbled across his shows on The Learning Channel. I even emailed with him in my second year of undergrad in the hopes of securing a summer job (I wasn’t successful).

There are so many things I learnt from Burke that have stayed with me over the past 2 decades but three things really stuck out as I re-watched the first episode.

First, I’ve always admired his ability to take incredibly complex ideas and make them not only easy to understand, but fun and engaging. Part of it is his passion: Here is a man with a sharp mind, a glint in his eye, and a heart in love with his chosen subject. But watching the episode, it is obvious that the script is meticulously planned. So as Burke hops around the world, every word, every scene, every prop, helps advance the idea and narrative he is conveying. Had TED talks been available over the internet in 1985, I think James Burke would have been the master TED talk presenter (and more of a household name today). I spend a good part of my life trying to convey ideas, and it’s fun to go back and see a master at work.

Second, James Burke is the first person who made me consciously comfortable with complexity. I always loved history (I ultimately majored in it) but until I met Burke history was always conveyed in a nice neat linear fashion. Burke tore that notion up. He weaves together complicated tapestries (which in the medium of television is no small feat) of not just science, history and social change, but also of luck, chance and misfortune to help paint a picture of how we ended up being both who we are, and where we are. Reflecting on my most recent talk on the future of government and on a recent blog post, I’ve frequently talked about how:

The biggest problem in predicting the future isn’t envisaging what technologies will emerge – it is forecasting how individuals and communities will respond to these technologies. In other words I often find people treat technology as a variable, but social values as a constant.

Watching Burke yesterday, I realized that 20 years ago he shared this idea with me first. If I’m comfortable with the complexity of this type of thinking today, it’s because he’s given me two decades to first get comfortable, and then mature intellectually, with it.

So if you are interested, go find a copy of The Day the Universe Changed. It is a wonderful defense of curiosity and asking questions, no matter what powers or issues that puts you at odds with. It’s that curiosity that Burke made me aware of in myself, and that today fuels and motivates me.

Thank you James.

Many eyes make all bugs shallow – especially when the eyes get smarter

[Please bear with me for the next 24 hours – I’m moving to a new hosting company, and there may be some glitches here and there to work out. Thanks.]

My friend Diederik has been writing a number of cool posts over at his blog Network-labs.org. For example he has an awesome jetpack plugin that predicts the likelihood a bug will get fixed and a plugin that allows users to rate how badly a bug is being flamed (to spot counterproductive behaviours).

But he recently published a very cool post that uses data from Mozilla bug submissions over the past decade to demonstrate that bug submitters become more proficient over time. However, there are outliers who are a “drag” on the system. More importantly, I believe his data can be interpreted in another way. That, with some minor investment (particularly some simpler vetting screens prior to reaching bugzilla) bug submitters could learn faster.

For example, a landing screen that asks you if you’ve ever submitted a bug before might take newbies to a different page where the bugzilla process is explained in greater detail, the fact that this is not a support site is outlined, and some models of good “submissions” are shared (along with some words of encouragement). By segmenting newbies we might ease the work burden on those who have to vet the bugs.

I think this also has implications for cities and 311 systems (systems that essentially allow citizens to report problems – or bugs – with city infrastructure or services). There will inevitably be people who become heavy users of 311 – the goal is not to get frustrated with them, but to move them up a learning curve of submitting helpful and useful information as quickly as possible. Ignoring them will not work. Strategies for engagement, including understanding what is motivating them and why they continue to use the system in an ineffective way, could help save the city resources and help foster a larger army of citizens who use their spare social capital to make the city a better and more resilient space.

Dear Valpy: social media isn't killing democracy, it's making it stronger

So I’m really worried I’m becoming the one man rant show about the Globe, but as long as their columnists keep writing stuff that completely misunderstand the intersection between technology and politics, I feel bound to say something.

First it was Martin Lawrence, who was worried about the future of the country since his profile of young people was (as my friend put it) limited to “an unthinking, entitled drain on the country I call home and pillage without contribution…”

Now Michael Valpy is worried. He’s actually worried about a lot of things (which don’t all seem to hang together, but the part that has him most worried is that Canadians are becoming segmented into smaller groups and that this threatens the fabric of our democracy and country.

The premise goes something like this: the decline of main stream media and the rise of social media means Canadians are suffering from a social cohesion deficit. Increasingly we will have less in common with one another and engage in narrower and smaller conversations. As a result, there will no longer be a “political agenda” we all agree we should be talking about. It is all summed with a quote from a Carleton University Professor:

“The thing about newspapers is that you always find things you didn’t know you were looking for. You come across views that you don’t agree with or don’t like,” says Christopher Waddell, director of Carleton University’s school of journalism. “When you’re searching for things on the Internet, I think it’s much less likely that you’re searching for things that challenge you. You’re much more likely to be searching for positive reinforcement.”

and it goes on…

“Society is always better when someone is trying to undermine your views. And particularly, social cohesion is better, because being challenged forces you to think through why you believe what you believe. It’s the stimulus for debate and discussion and a recognition of multiple others.”

What’s so frustrating is that Waddell and Valpy arrive to the debate both 3 years late and with the wrong conclusion. As Steven B Johnson, who wrote one of many fantastic pieces on “serendipity,” might ask: “Does Michael Valpy even use the internet?” But of course a main stream media columnist and a professor who trains them would naturally see a diminishing role for main stream media as a threat to democracy and the very fabric of the country. This argument has been tried, and frankly, it doesn’t have legs. Democracy and Canada will survive the decline of mainstream media – just as it survived before it existed.

Indeed, the decline of mainstream media may actually be healthy for our democracy. Here are two thoughts for Valpy to stew on:

First, comes from Missing the Link, a piece Taylor and I wrote ages ago which keeps proving to be handy:

The “necessary for democracy” argument also assumes that readers are less civically engaged if they digest their news online. How absurd. Gen Y is likely far more knowledgeable about their world than Boomers were. The problem is that Boomers appeared more knowledgeable to one another because they all knew the same things. The limited array of media meant people were generally civically minded about the same things and evaluated one another based on how much of the same media they’d seen. The diversity available in today’s media—facilitated greatly by the internet—means it is hard to evaluate someone’s civic mindedness because they may be deeply knowledgeable and engaged in a set of issues you are completely unfamiliar with. Diversity of content and access to it, made possible by the internet, has strengthened our civic engagement.

This strikes at the core of how Valpy and I disagree. To be harsh, but I believe fair, he is essentially arguing that we may be better off not only if we are dumber, but if we are collectively so. The country is better, stabler and safer if we all talk about the same thing (which really means… what does Toronto/Ottawa/Ontario insert favourite centralist scape goat here, want). Hogwash I say! Diversity is what makes Canada great, and it is, paradoxically, the thing that binds us. Certainly for my tribe the value of Canada is that you can come here and can be what you want. There is a common value set, but it is minimalist. The central value – now protected by the charter – is that you can be who you want to be. And that is something many of us cherish. Indeed, don’t underestimate the fact that that is pretty strong glue, especially in a world where there are many countries in which such a right does not exist.

Second, I think there is compelling case to be made that it is main stream media that is killing democracy. Virtually every political analyst agrees that ever since Trudeau the power of the Prime Minister’s office has been steadily increasing, more recently to a degree that arguably threatens the role and function of parliament. Do Committees matter any more? Not really. Oh, and name a regional MP who has real weight – someone on par to John Crosbie in his hey day. Pretty hard. What about Ministers? There authority (and accountability) is not even a slice of what it used to. And cabinet? Even it toes the line of the mighty all powerful PM.

What parallels this rise in the PMs absolute power? The increased used of modern technologies. TV and polls. With TVs the Prime Minister can speak directly to Canadians everywhere – without having to be mediated by pesky local MPs or representatives. And with polls, the prime minister doesn’t even need local MPs to give him or her the “sense on the ground.”  But imagine a world where the two very things that Valpy fears are in decline – polling and mainstream media – actually do disappear? With a citizenry fractured along hundreds of conversations there are all sorts of information niches for MPs to fill and play important roles within. More importantly, without effective polling MPs local knowledge and local community connections (enhanced by social media) suddenly becomes relevant again.

If anything polling and mainstream media (especially TV) were killing our democracy. Social media may be the reason we get it back.

SXSWi Panel: Fostering Collaborative Open Source Communities

Yesterday I saw this academic journal article and was reminded about how an individuals behaviour can negatively impact and groups productivity. In his article “Overlooked but not untouched: How incivility reduces onlookers’ performance on routine and creative tasks.” in the Organizational Behavior and Human Decision Processes (109: 29-44) Amir Erez describes how even just witnessing rudeness resulted in diminished creativity, increased one’s own negative behaviour, damaged productivity and short term memory.

This is a perfect example of why I believe we need open source communities to foster collaborative cultures that nudge people to engage in positive and constructive ways.

In pursuit of talking about this more, I’ve put together a presentation proposal for SXSWi in which I’d like to build on my FSOSS presentation (which has logged over 15000 views since going up on SlideShare.net two years ago) on how the skills and tools from the field of negotiation and collaboration can help improve community management and productivity in open source communities. If this sounds at all interesting to you, I’m hoping that you’ll consider going to the SXSWi Panel Picker website and voting for this panel.

Since FSOSS 2008 I’ve done more research and work in the area and so have more examples to share out of the open source space. In addition, I’ve been working with Diederik Van Liere at the University of Toronto’s business school trying to get data around how behaviour impacts a open source community’s effectiveness.

Title:

Fostering Collaborative Open Source Communities

Description:

Community management is a core competency of open source. So what skills, tools and culture can facilitate and enable collaboration? Drawing from negotiation theory David shares what open source project participants can do to foster sustainable and effective collaborative communities where conflict is productive and not soul-sucking or time consuming.

Questions Answered:

  1. What skills does an open source project leader need
  2. How to a minimize destructive conversations?
  3. How can I encourage participation in my open source project?
  4. How do enable members of my open source community to work together better?
  5. What is negotiation theory?
  6. Someone is being a troll in my discussion group. What do I do?
  7. How can I attract more users to my open source project?
  8. How can I make my open project contributors more effective?
  9. I don’t like arguing with people, what should I do?
  10. I think I may be abrasive, what should do?

Category:

Community / Online Community, Open Source, Self-Help /Self-Improvement, User Experience

How to Engage Citizens on a Municipal Website…

Sometimes, it’s nice to be small, the City of Nanaimo has been pushing the envelop on open data and open government for a number of years now.

Recently, I was directed to their new Council Agendas and Minutes webpage. I recommend you check it out.

Here’s why.

At first blush the site seems normal. There is the standard video of the council meeting (queue cheesy local cable access public service announcement), but them meeting minutes underneath are actually broken down by the second and by clicking on them you can jump straight to that moment in the meeting.

As anyone who’s ever attended a City Council meeting (or the legislature, or parliament) knows, the 80/20 rule is basically always in effect. About 80% of the time the proceedings are either dead boring and about 20% (often much less) of the time the proceedings are exciting, or more importantly, pertinent to you. One challenge with getting citizens engaged on the local level is that they often encounter a noise to signal problem. The ratio of “noise” (issues a given citizen doesn’t care about) drowns out the “signal” (the relatively fewer issues they do care about).

The City of Nanaimo’s website helps address this problem. It enables citizens to find what matters to them without having to watch or scroll through a long and dry council meeting. Better still, they are given a number of options by which to share that relevant moment with friends, neighbours, allies or colleagues via twitter, facebook, delicious or any other number of social media tools.

One might be wondering: can my city afford such a wizbang setup?

Excellent question.

Given Nanaimo’s modest size (it has 78,692 citizens) suggests they have a modest IT budget. So I asked Chris McLuckie, a City of Nanaimo public servant who worked on the project. He informed me that the system was built in-house by him and another city staff member, it uses off-the-shelf hardware and software and so cost under $2000 and it took 2 week to code up.

2 weeks?

No million dollar contract? No 8 month timeline? No expensive new software?

No. Instead, if you’re smart, you might find a couple of local creative citizen-hackers to put something together in no time at all.

You know what’s more, because Chris and the City of Nanaimo want to help more cities learn how to think like the web, I bet if the IT director from any city (or legislative body) asked nicely, they would just give them the code.

So how Open is your city? And if not, do they have $2000 lying around to change that?

How bad design led to a lost decade

First, I’m away on vacation (hence the scarce number of posts) and am consumed writing a few chapters for a couple of books that I’m contributing to – more on those in the near future I hope.

In the interim, I became profoundly depressed this morning after reading the passage below. I’m certain that history will look back at the Bush presidency as a “lost decade” when not only did the economy go off the rails and America’s standing in the world plummeted, but hundreds of thousands of lives were lost and billions were wasted in Iraq, human rights were hurled decades backwards and the benefits and progress of work in the humanities and sciences were put on hold (and in many cases, simply wasted).

Thinking these thoughts can itself be depressing. But this excerpt made it worse:

If you’re still unconvinced that design can have consequences beyond the carport and cutting board, point your memory back to the 2000 U.S. presidential elections and the thirty-six-day snarl over whether Al Gore or George W. Bush won the most votes in Florida. That election and its aftermath may seem like a bad dream today. But buried in that brouhaha was an important, and mostly ignored, lesson…

…According to an exhaustive examination of all of Florida’s ballots that several newspapers and academics conducted a year after the election-and whose findings were largely lost amid the coverage of the September 11th, 2001, terrorist attacks and utterly forgotten after Bush’s 2004 reelection-what determined who won the U.S. presidency was the infamous butterfly ballot that voters in Palm Beach county used to mark their choice for President. In Palm Beach County – a heavily Democratic enclave populated by tens of thousands of elderly Jewish voters – ultraconservative fringe candidate Pat Buchanan recieved 3,407 votes, three times as many votes as he did in any other county in the state. (According to one statistical analysis, if the voting pattern of the state’s other sixty-six counties had held in Palm Beach, Buchanan would have won only 603 votes.) What’s more, 5,237 Palm Beach County voters marked ballots for both Al Gore and Pat Buchanan, and therefore had their ballots invalidated. Bush carried the entire state by 537 votes.

Less well known is the ballot in Duval County in which the presidential ballot showed five candidates on one page and another five candidates on the next page, along with instructions to “vote every page.” In that county, 7,162 Gore ballots were tossed out because voters selected two candidates for President. Had the instructions been clearer, Duval County, too, would have provided Gore the margin of victory.

A Whole New Mind: Why Right-Brainers Will Rule the Future, Daniel H. Pink

Design does matter. In this case, poor design costs America (and much of the world) a decade of progress and, possibly, countless billions (if not trillions).

Opendata & Opencities: Proposed panel for SXSWi

panel pickerOver the past year I’ve been inspired by the fact that an increasing number of cities are thinking about how to more effectively share the data they generate with their citizens.

As most readers of this blog are probably aware, I’ve been engrossed advising the Mayor’s Office here in Vancouver on the subject and am excited about the progress being made on the City’s open data project.

Since there is so much energy around this topic across North America I thought there might be interest among SXSWers on the opportunities, challenges and benefits surrounding open data.

Here’s my proposed panel, and if you think it is a good idea I’d be elated if you took the time to head over to the panel picker website and voted for it!

Title:

OpenData: Creating Cities That Think Like the Web

Level:

Beginner

Category:

Community / Online Community, Government and Technology, Social Issues, User Generated Content, Web Apps / Widgets

Questions:

  1. What is open data?
  2. How can I effectively mobilize people to get my local government to share data?
  3. How can open data be shared most effectively?
  4. What are the benefits of open data?
  5. What business models are emerging around municipal open data?
  6. How can citizens/citizen coders help government bureaucracies share open data?
  7. How do government bureaucracies centered on secrecy and security shift to being interested in open?
  8. How is open data changing the role of government?
  9. How is open data changing the relationship between citizens and government?

Description:

Across North America municipal governments are opening up their data and encouraging citizens to create online applications, mash-ups and tools to improve city services and foster engagement. Panelists from cities leading this open movement will discuss the challenges, lessons, benefits and opportunities of open data and open government.

Some of the people I’d love to have as panelists include:

Kelly Pretzer (@kellypretzer) Is a City of SF employee who has been working with a team on an open data initiative with the city of SF. You can track their work here.

Peter Corbett (@corbett3000) is CEO of iStrategyLabs. iStrategy Labs is the organization that ran the Apps for Democracy competition in Washington DC. If Peter can’t make it, we’d hope iStrategy could send a representative.

Ryan Merkley (@ryanmerkley) Political advisor to the Mayor of Toronto and helping oversee the open Toronto Initiative.

Myself! (@david_a_eaves) I’ve been advising the Mayor of Vancouver on open government and open data and co-drafted the Open Motion, passed by the City of Vancouver on May 21st.

It would, of course, be nice to have Vivek Kundra, but I’ll confess, I’m not sure I have that kind of pull…

Neo-Progressive Alert: The NDP as risk-averse conservatives

As some of my readers know, I’m always interested in articles that highlight how all the political parties in Canada (and the US?) have become conservative. Not necessarily in the sense that they want to roll back government, but in the sense that they cannot not imagine some new future.

I think the classic example of that in Canada is the NDP which seems stuck in trying to remake the country as it was in the 1950s. This opinion piece in the Star by McMaster Assistant Professor David Goutor touches on the theme of a conservative NDP party, to scared to take a stand.

At the most basic level, today’s NDP is a truly remarkable phenomenon: it is a fourth-place party, usually stuck in the teens in the polls, and purporting to represent the most marginalized groups in society – yet it has become stubbornly risk-averse, acting as if it has too much to lose to speak out strongly on many key issues facing the country.

When it comes to strategy, the NDP was certainly bold in lunging for power through the coalition. It also has a notable amount of talent in its parliamentary caucus, with even right-wing commentators praising NDP MPs for being knowledgeable and performing effectively in parliamentary committees.

But when it comes to the party’s main policies, a mind-numbing blandness has set in. There are few instances where the NDP has boldly taken a controversial position on a key issue.

If you have visited the NDP’s website frequently in the last couple of years, you were much more likely to read about credit card rates, bank fees, and insurance premiums than central economic, social, or foreign-policy questions.

A particularly deep part of the NDP’s rut is that avoiding controversy has become to be seen as the “pragmatic” approach. Standing out on major issues, meanwhile, is viewed as the “radical” approach that will keep the NDP on the fringes. But if pragmatism means anything, it is paying attention to results. The results of the recent “pragmatic” approach are in, and they are dispiriting.

I suspect (but could be wrong) that Goutor would disagree with my and Taylor’s neo-progressive thesis and that our understanding of why we believe the NDP are conservative are markedly different. My assumption(potentially deeply flawed) is that I’m sure Goutor wishes the NDP was more aggressive in re-invoking the 1950’s (a more planned economy, closed off from the world with labour forming a bigger part of the pie) But the fact is, for many Canadians going back isn’t desirable, moreover the party doesn’t know what going forward means and so is flailing around in the present, going after small wins without a grand vision appears to be the order of the day.

This isn’t to say the other parties are significantly better off, the challenge is just more noticeable with the NDP.

Postscript – I notice the NDP never got around to debating the motion about the name change. My sense is that this means it got killed… in the way you’d expect from a democratic party, by procedural means.

Eat the Young!

There was a fair amount of chatter among my friends last week as a result of  Lawrence Martin’s column If there’s an inspiration deficit in our politics, blame it on the young. My friend Alison Loat wrote an excellent, albeit polite, response, pointing out that blame could be spread across sectors and generations. She’s right. There is lots of blame to go around. And I don’t think Martin should get off so lightly. Here’s why:

The young reject the political status quo, as they should, but they are too lazy to do anything about it. Most of the under-25s don’t even bother to vote. Instead of fighting for change, they wallow in their vanities and entitlements. Not much turns them on except the Idol shows, movies with smut humour and the latest hand-held instruments. Their disillusionment with the political class is understood. Their complacency isn’t. It will soon be their country. You’d think they’d want to take the reins.

The problem with Martin’s piece is that he’s looking in the wrong place. He’s not looking at what young people are doing. He’s looking at what he thinks they should be doing… or more specifically, what he would have done when he was 25. To say an entire generation has given up because they don’t vote or participate in party politics is farcical.

Yes, young people reject the status quo, but it is deeper than that. They eschew the tools that Martin wants them to use – not just party politics but traditional media as well. They reject the whole system. But this isn’t out of juvenile laziness, but for the very opposite reason. In a world filled with choice, one that fragments our attention, they seek to focus their energy where they will be most effective and efficient – at the moment, that frequently means they are uninterested in the slow and byzantine machinations of politics (why engage when every party, even the NDP, are conservative?), the snobbishness of traditional media (when’s the last time a columnist on the Globe actually responded to a reader’s comment on the website?) or a hierarchical and risk-averse public service (held hostage by the country’s auditor general).

Indeed, Martin’s example around voting is perfect starting point. Here is a system that has not changed over 60 years. By and large one must still vote at the local church, community centre, or school, places that may or may not be near public transit and are not frequently visited by young people. In a world where shareholder proxy votes are regularly done over the web (not to mention credit card transactions), how are young people supposed to have confidence in a system that still cannot manage electronic voting? Complaining that an Elections Canada campaign targeting young people didn’t work is akin to wondering why a marketing campaign on Facebook didn’t generate a bigger youth audience for a cable TV Matlock marathon. Why didn’t young people watch TV any more? Can’t they see that Matlock is a classic?

Nor can they find much comfort in the media. If newspapers are the gathering places for political discussion, how inspiring might they be to young people? Since Martin writes for the Globe and Mail, let’s start there. Its opinion page’s most frequent columnists include Rick Salutin (68), Rex Murphy (62), Lawrence Martin (61), Roy McGregor (61), Jeffrey Simpson (60), Margaret Wente (59), Christie Blarchford (58), John Ibbitson (54) and the one young voice, Jim Stanford (43?). It’s not just political parties that have boring old guys (or BOGs, to use Martin’s term). I think it is safe to say that the hegemony of the boomers isn’t limited to the polling station. (No wonder so many of us prefer blogs – we at least get to hear what our peers think.) I wish the Globe would take a risk and hire some young and smart columnist for their opinion page – someone like Andrew Potter. The New York Times did; they replaced the relatively young William Kristol (56)with 29 year-old Ross Douthat. It would appear there’s an inspiration deficit in our newspaper too…

But above all, just because someone doesn’t vote, prefers blogs to the Globe, or doesn’t find Ottawa engaging doesn’t mean they are either inactive or a bad citizen.

Take my friends over at Mozilla (some who vote, some who don’t – but all of whom are young): they are part of a worldwide movement that broke Microsoft’s monopoly over control of the web (probably the single most important act to preserve freedom of speech and expression in the world as well as democratizing innovation online) and now, through a combination of technology (Firefox) and advocacy (the Mozilla Foundation) are continuing to innovate and find ways to preserve the freedom of the internet. This is something no political party or government initially cared to do or was willing to do something about. Should they have devoted their time and energy to get involved in politics? Should they have instead lobbied the government to regulate Microsoft (for all the good that ended up doing)?

Or take ForestEthics – another organizations started and staffed by young people. Canadians may consistently rank the environment as one of Canada’s top priorities and yet inaction consistently wins out. So ForestEthics bypasses government altogether and combines the power protesters with that of market forces to improve logging practices and save forests. It identifies corporations — such as Victoria’s Secret, with its vast catalogue distribution — whose consumption shapes the paper industry. It then offers these corporations a choice: cooperate and reform their practices or face painful protests and boycotts. For those that cooperate, ForestEthics works with the multinational’s procurement department to help it adopt more sustainable practices. This has given ForestEthics direct influence over the forestry industry practices, since logging companies pay attention to their largest customers. Would the staff of ForestEthics be more effective running for office or working for Environment Canada?

The key is, young people (and many Canadians in general) are engaged and more exciting still, are innovating in new and transformative ways. It just happens that most of it isn’t seen by today’s BOGs. Moreover, even when it is happening right in front of us it is hard to spot, such as within the Globe (where it feels like Mathew Ingram is almost singlehandedly fighting to save the newspaper), within political parties (where a community here in Vancouver has been excited and rewarded by our work with Vision Vancouver around Open Data) or within the public service (where a small and and amazing team within Treasury Board has been creating tools like GCPEDIA in an effort to pull the government into the 21st century).

But because the efforts are often invisible, herein lies the real dangers: not to young people — they are going to be just fine — but for the institutions Lawrence Martin and Alison Loat worry about. To many of my friends, today’s newspapers, political parties and public service look a lot more like General Motors than they do Google, Facebook, or better still, Mozilla, ForestEthics, or Teach For America. As they look at the institutions Martin assumes they should engage, they’re still evaluating: should we bail them out or should we just let them go bankrupt and start from scratch?

And that’s why Martin is looking in the wrong place. His misidentifies where the real innovation gap lies. The fact is that these institutions simply aren’t places where new thinking or experimentation can easily take place. They may have been at one point – perhaps when Martin was young, I don’t know – but they aren’t today. So those young people he believes are wallowing in their vanities and entitlements… they aren’t apathetic, they’ve simply opted to deploy their social capital elsewhere, places Martin chooses not look, or don’t know where to look.

So is there an innovation gap? Absolutely. Just not as Martin describes it. There is a gap between where it is actually taking place, and where he thinks it should be taking place. But let’s be clear, there’s plenty of innovation taking place, if you know where to look. Will it manifest itself in some political revolution? I don’t know. But more importantly, will it change Canada, or the world? Definitely. It already has.

As an aside, one friend suggested that Lawrence Martin and I should debate: “Be it resolved there is an inspiration deficit in our politics and young people are to blame.” If Martin is up for it, I’d accept the debate whenever and where ever he wishes. Perhaps we could rope Alison in to moderate.