Category Archives: public policy

The Census weak link: What the Liberals, Bloc & NDP should do

Public and the media condemnation of the government’s decision to end the long form census has been universal (see more fun quotes below). Now the political opposition has started to mobilize. The focus of the opposition has been on the secretive nature of the decision and the failure to consult any stakeholders. While this is problematic I’m not sure it is the most ironic and sensitive point. There is actually a much more juicy Achilles heel in this decision, one that might garner press attention.

In explaining the decision (such as in the quote to the Canadian Press below), Minister Clement has repeatedly claimed that MP offices has received numerous complaints about the long form census form:

“Every MP has had complaints like that so this year we decided to at least try another method that could be a sound method that would beat the issue of concern of degradation of data, and deal with the issue of coercion and too much intrusiveness”

The statement suggests broad base support but, ironically, anecdotal and, in theory, untestable.

The fun thing is, it doesn’t have to be that way. The opposition could bring more (and hard) information to this process and expose how the Conservatives are using a lack of information to at best mislead and at worse, lie, to ordinary Canadians. Better still, if the opposition parties have been organized, they should possess that data.

How is this? Well, I’d like to see the Liberals, Bloc and NDP ask each of their MPs to search and count every email and letter from constituents over the past 4 (or some sensible number) years that involved a complaint about the census.

My suspicion is that there are no more than 100 such letters (and, maybe even a lot less, like 10). You could then pick a couple of issues of your choice on which you have received 1000s of letters and which the conservatives have taken no action and put a simple chart up showing how they react to made up issues, but ignore real priorities of ordinary Canadians.

Of course, maybe there has been some massive, secret letter campaign targeted at Conservative only MPs but I think most Canadians will want to know how many letters the Minister and conservative MPs have actually received (sadly I don’t think you can FOI this) and most will suspect it is about as many as other MPs have.

Let’s show that better data leads to better decisions and that a little transparency can go a long way to exposing those who seek to mislead us. The minister says MPs get lots of letters – lets find out how many. And in comparison to what. Moreover, let’s show that those who seek to restrict the gathering of good information are generally those most inclined to use a lack of data to mislead the public and drive agendas that are not in the public interest. Canadians are sensible people, they want a smart government that makes good decisions. This, much more than secrecy, will rub them the wrong way.

The narrative isn’t as neat – but I suspect it could be turned into something more fun and more impactful.

Other fun articles…

Also, the universal condemnation of the Conservatives decision to end the mandatory long term census continues. My newest favourite is an article in the Globe where Derek Cook, Calgary’s the research and social planner at the City of Calgary and in the riding of the Prime Minister Harpers states that “If we don’t have that data at the neighbourhood level, we’re crippled.” Now, in addition to business groups, ngos, think tanks, cities, university researchers we are also seeing even more local and focused organizations such as those representing French Canadian communities, Inuit people and others starting to call for a reversal as well.

Ministerial Twitter Battle! $130M tax payer dollars wasted! Conspiracy theories!

Who knew the census could be so exciting.

Yesterday, I published Why you should care about the sudden demise of the mandatory long census form on the Globe and Mail website (also can be found here on this blog).

One interesting impact of the piece was that it generated the following debate between the Minister and a Laval Statistics Professor. Ultimately the professor’s concerns that the data generated by a voluntary long form remain unresolved. In short, as the former chief statistician of Statistics Canada also noted, a $100 million dollar survey may generate useless data.

UPDATE: Turns out there is now a petition to save the long form census here.

In addition to the online debate here are some other interesting facts about the end of the mandatory long census form:

1. It will be more expensive to implement.

For a government that is supposed to be fiscally conservative, ending the mandatory form could actually cost Canadian Tax Payers an additional $30 Million. As the Canadian Press reports:

“The cost of the change could reach $30 million, says Statistics Canada: $5 million for the additional mailout, and $25 million in case there is a major problem in getting people to respond.”

So, to sum up: Canadians will pay more to get data that risks being useless and skewed. Total waste of tax payer dollars: $130M.

2. No one can identify who wanted this change, not even the Minister.

Again, from the same Canadian Press article:

Industry Minister Tony Clement acknowledged in an interview that no consultations were undertaken on the decision.

He said it was based on the fact that many Canadians had complained of the coercive and intrusive nature of the census, but Clement had not seen polling on the issue.

How many Canadians? What is clear is that a large number of people are stepping forward to say this was a bad idea. So far every major municipality – through the Federation of Canadian Municipalities – is complaining about the decision, so to is both the Canadian and the Toronto Associations of Business Economists, the Canadian Council on Social Development and the Canadian Association of University Teachers and numerous academics and of course, the former chief statistician of Canada who says he would have quit rather than carry out the order to end the mandatory long census form.

3. So who has complained? (this is the best part)

So far all the stories about Canadians who have complained about the census refer to two individuals. The Canadian Press story (Which has been reprinted in several forms in a number of newspapers) references Sandra Finley, a Saskatoon activist who is still fighting in court after refusing to fill out the 2006 census. In addition to Ms. Finley, the Globe also referenced Don Rogers, a Kingston, Ont., man who mounted the “Count Me Out” campaign against the census.

In both cases the protesters core problem was not the coercive or intrusive nature of the census (the concern the minister seeks to address) but the fact the Statistics Canada bought software from defence manufacturer Lockheed Martin back in 2003. Indeed, the Count Me Out website is plastered with a hodge podge of conspiracy theories NAFTA, Lockheed Martin and the Canadian census funding ballistic missile tests.

Is this the complaint upon which the minister is grounding his decision?

4. Canada is alone

As far as the former Chief Statistician can tell, no other country in the world has a voluntary portion to its census.

Taken these four issues one is left wondering – is this how cabinet decisions are made?

Update 9:17am July 7th

Liberals issue a press release stating that:

“If the Conservatives don’t reverse their decision, Liberals are prepared to explore the introduction of an amendment to the Statistics Act to ensure a comprehensive, mandatory long-form stays,” said Ms. Jennings. “This decision, made in secret, without any consultation, is dangerous because the information that will be lost is used to help Canadians in their daily lives – particularly our most vulnerable citizens.”

Update 8:30am July 7th

Other articles raising concerns about this decision:

Winnipeg Free-Press: Anti-census crusader not satisfied with federal axing of long form

Globe and Mail: Tories Scrap Mandatory Long Form Census

Saskatoon Star-Phoenix: Detailed census data invaluable for sound policy

Montreal Gazette: Canadians must be able to count on Statistics Canada

Vancouver Sun Editorial: Canada needs its citizens to stand up and be counted

Victoria Times Colonist: Census shortcut bad for Canada

Edmonton Journal: Ridiculous to scrap key census data

(Plus many more who ran the Canadian Press story and others I just didn’t paste in here).

Articles supportive about this decision:

zero

Your Government Just Got Dumber: how it happened and why it matters to you

This piece was published in the Globe and Mail today so always nice when you read it there and let them know it matters to you.

Last week the Conservative Government decided that it would kill the mandatory long census form it normally sends out to thousands of Canadians every five years. On the surface such a move may seem unimportant and, to many, uninteresting, but it has significant implications for every Canadian and every small community in Canada.

Here are 3 reasons why this matters to you:

1. The Death of Smart Government

Want to know who the biggest user of census data is? The government. To understand what services are needed, where problems or opportunities may arise, or how an region is changing depends on having accurate data. The federal government, but also the provincial and, most importantly, local governments use Statistics Canada’s data every day to find ways to save tax payers money, improve services and make plans. Now, at the very moment – thanks to computers – governments are finding new ways to use this information more effectively than ever before, it is to be cut off.

To be clear this is a direct attack on the ability of government to make smart decisions. In fact it is an attack on evidence based public policy. Moreover, it was a political decision – it came from the Minister’s office and does not appear to reflect what Statistics Canada either wants or recommends. Of course, some governments prefer not to have information, all that data and evidence gets in the way of legislation and policies that are ineffective, costly and that reward vested interests (I’m looking at you Crime Bill).

2. The Economy is Less Competitive

But it isn’t just government that will suffer. In the 21st century economies data and information are at the heart of economic activity, it is what drives innovation, efficiencies and productivity. Starve our governments, ngo’s, businesses and citizens of data and you limit the wealth a 21st century economy will generate.

Like roads to the 20th century economy, data is the core infrastructure for a 21st century economy. While just a boring public asset, it can nonetheless foster big companies, jobs and efficiencies. Roads spawned GM. Today, people often fail to recognize that the largest company already created by the new economy – Google – is a data company. Google is effective and profitable not because it sells ads, but because it generates and leverages petabytes of data every day from billions of search queries. This allows it to provide all sorts of useful services such as pointing us, with uncanny accuracy, to merchandises and services we want, or better yet, spam we’d like to avoid. It can even predict when communities will experience flu epidemics four months in advance.

And yet, it is astounding that the Minister in charge of Canada’s digital economy, the minister who should understand the role of information in a 21st century economy, is the minister who authorized killing the creation of this data. In doing so he will deprive Canadians and their businesses of information that would make them, and thus our economy, more efficient, productive and profitable. Of course, the big international companies will probably be able to find the money to do their own augmented census, so those that will really suffer will be small and medium size Canadian businesses.

3. Democracy Just got Weaker

Of course, the most important people who could use the data created by the census aren’t government or businesses. It is ordinary Canadians. In theory, the census creates a level playing field in public policy debates. Were Statistics Canada website usable and its data accessible (data, may I remind you we’ve already paid for) then citizens could use this information to fight ineffective legislation, unjust policies, or wasteful practices. In a world where this information won’t exist those who are able to pay for the creation of this information – read large companies – will have an advantage not only over citizens, but over our governments (which of course, won’t have this data anymore either). Today, the ability of ordinary citizens to defend themselves against government and businesses just got weaker.

So who’s to blame? Tony Clement, the Minister of Industry Canada who oversees Statistics Canada, is to blame. His office authorized this decision. But Statistics Canada also shares in the blame. In an era where the internet has flattened the cost of distributing information Statistics Canada: continues to charge citizens for data their tax dollars already paid for; has an unnavigable website where it is impossible to find anything; and often distributes data in formats that are hard to use. In short, for years the department has made its data inaccessible to ordinary Canadians. As a result it isn’t hard to see why most Canadians don’t know about or understand this issue. Sadly, once they do wake up to the cost of this terrible decisions, I fear it will be too late.

Open Canada – Hello Globe and Mail?

Richard Poynder has a wonderful (and detailed) post on his blog Open and Shut about the state of open data in the UK. Much of it covers arguments about why open data matters economically and democratically (the case I’ve been making as well). It is worthwhile reading for policy makers and engaged citizens.

There is however a much more important lesson buried in the article. It is in regard to the role of the Guardian newspaper.

As many of you know I’ve been advocating for Open Data at all levels of government, and in particular, at the federal level. This is why I and others created datadotgc.ca: If the government won’t create an open data portal, we’ll create one for them. The goal of course, was to show them that it already does open data, and that it could do a lot, lot more (there is a v2 of the site in the works that will offer some more, much cooler functionality coming soon).

What is fascinating about Poynder’s article is the important role the Guardian has played in bringing open data to the UK. Consider this small excerpt from his post.

For The Guardian the release of COINS marks a high point in a crusade it began in March 2006, when it published an article called “Give us back our crown jewels” and launched the Free Our Data campaign. Much has happened since. “What would have been unbelievable a few years ago is now commonplace,” The Guardian boasted when reporting on the release of COINS.

Why did The Guardian start the Free Our Data campaign? Because it wanted to draw attention to the fact that governments and government agencies have been using taxpayers’ money to create vast databases containing highly valuable information, and yet have made very little of this information publicly available.

The lesson here is that a national newspaper in the UK played a key role in pressuring a system of government virtually identical to our own (now also governed by a minority, conservative lead government) to release one of the most important data in its possession – the Combined Online Information System (COINS). This on top of postal codes and what we would find in Stats Canada’s databases.

All this leads me to ask one simple question. Where is the Globe and Mail? I’m not sure its editors have written a single piece calling for open data (am I wrong here?). Indeed, I’m not even sure the issue is on their radar. It certainly has done nothing close to launching a “national campaign.” They could do the Canadian economy, democracy and journalism and world of good. Open data can be championed by individual advocates such as myself but having a large media player repeatedly raising the issue, time and time again brings out the type of pressure few individuals can muster.

All this to say, if the Globe ever gets interested, I’m here. Happy to help.

Minister Moore and the Myth of Market Forces

Last week was a bad week for the government on the copyright front. The government recently tabled legislation to reform copyright and the man in charge of the file, Heritage Minister James Moore, gave a speech at the International Chamber of Commerce in which he decried those who questioned the bill as “radical extremists.” The comment was a none-too-veiled attack at people like University of Ottawa Professor Michael Geist who have championed for reasonable copyright reform and who, like many Canadians, are concerned about some aspects of the proposed bill.

Unfortunately for the Minister, things got worse from there.

First, the Minister denied making the comment in messages to two different individuals who inquired about it:

Still worse, the Minister got into a online debate with Cory Doctorow, a bestselling writer (he won the Ontario White Pine Award for best book last year and his current novel For the Win is on the Canadian bestseller lists) and the type of person whose interests the Heritage Minister is supposed to engage and advocate on behalf of, not get into fights with.

In a confusing 140 character back and forth that lasted a few minutes, the minister oddly defended Apple and insulted Google (I’ve captured the whole debate here thanks to the excellent people at bettween). But unnoticed in the debate is an astonishing fact: the Minister seems unaware of both the task at hand and the implications of the legislation.

The following innocuous tweet summed up his position:

Indeed, in the Minister’s 22 tweets in the conversation he uses the term “market forces” six times and the theme of “letting the market or consumers decide” is in over half his tweets.

I too believe that consumers should choose what they want. But if the Minister were a true free market advocate he wouldn’t believe in copyright reform. Indeed, he wouldn’t believe in copyright at all. In a true free market, there’d be no copyright legislation because the market would decide how to deal with intellectual property.

Copyright law exists in order to regulate and shape a market because we don’t think market forces work. In short, the Minister’s legislation is creating the marketplace. Normally I would celebrate his claims of being in favour of “letting consumers decide” since this legislation will determine what these choices will and won’t be. However, the Twitter debate should leave Canadians concerned since this legislation limits consumer choices long before products reach the shelves.

Indeed, as Doctorow points out, the proposed legislation actually kills concepts created by the marketplace – like Creative Commons – that give creators control over how their works can be shared and re-used:

But advocates like Cory Doctorow and Michael Geist aren’t just concerned about the Minister’s internal contradictions in defending his own legislation. They have practical concerns that the bill narrows the choice for both consumers and creators.

Specifically, they are concerned with the legislation’s handling of what are called “digital locks.” Digital locks are software embedded into a DVD of your favourite movie or a music file you buy from iTunes that prevents you from making a copy. Previously it was legal for you to make a backup copy of your favourite tape or CD, but with a digital lock, this not only becomes practically more difficult, it becomes illegal.

Cory Doctorow outlines his concerns with digital locks in this excellent blog post:

They [digital locks] transfer power to technology firms at the expense of copyright holders. The proposed Canadian rules on digital locks mirror the US version in that they ban breaking a digital lock for virtually any reason. So even if you’re trying to do something legal (say, ripping a CD to put it on your MP3 player), you’re still on the wrong side of the law if you break a digital lock to do it.

But it gets worse. Digital locks don’t just harm content consumers (the very people people Minister Moore says he is trying to provide with “choice”); they harm content creators even more:

Here’s what that means for creators: if Apple, or Microsoft, or Google, or TiVo, or any other tech company happens to sell my works with a digital lock, only they can give you permission to take the digital lock off. The person who created the work and the company that published it have no say in the matter.

So that’s Minister Moore’s version of “author’s rights” — any tech company that happens to load my books on their device or in their software ends up usurping my copyrights. I may have written the book, sweated over it, poured my heart into it — but all my rights are as nothing alongside the rights that Apple, Microsoft, Sony and the other DRM tech-giants get merely by assembling some electronics in a Chinese sweatshop.

That’s the “creativity” that the new Canadian copyright law rewards: writing an ebook reader, designing a tablet, building a phone. Those “creators” get more say in the destiny of Canadian artists’ copyrights than the artists themselves.

In short, the digital lock provisions reward neither consumers nor creators. Instead, they give the greatest rights and rewards to the one group of people in the equation whose rights are least important: distributors.

That a Heritage Minister doesn’t understand this is troubling. That he would accuse those who seek to point out this fact and raise awareness to it as “radical extremists” is scandalous. Canadians have entrusted in this person the responsibility for creating a marketplace that rewards creativity, content creation and innovation while protecting the rights of consumers. At the moment, we have a minister who shuts out the very two groups he claims to protect while wrapping himself in a false cloak of the “free market.” It is an ominous start for the debate over copyright reform and the minister has only himself to blame.

Gun Registry vs. "Truth in Sentencing" – when policy is divorced from evidence

So, this morning Kevin Page, Parliamentary Budget Officer, reports that the “Truth in Sentencing” legislation will cost Canadians $5.1B to implement between now and 2016. Essentially, Canadians will pay an extra billion dollars a year on a program that most experts agree will do nothing to reduce crime or make Canadians safer.

It seems worth looking back at this point at the Gun Registry, which the conservatives bemoaned as been an ineffective boondoggle, but of course it also ended up costing an additional billion dollars a year to manage, and it is equally unclear if it has made Canadians any safer (that said it has helped police officers who use it 10,000 times a day, but whether this help is worth $1B or if that money could have been better spent elsewhere is unclear).

The point here is fear and ideology can do terrible things to budgets (not to mention social outcomes, a billion dollars – not to mention TWO billion dollars – a year on certain social programs could do a lot to prevent crime). In both cases we have policies that appeal to values of a base (tough on guns vs. tough on crime) when in reality this is merely posturing (lets spend money to look like we are stopping gun violence vs. lets spend money to look like we are stopping crime). Tracking guns and locking away criminals feels like it has a direct impact so it must be effective whereas offering more drug and alcohol rehab programs or after school programs is indirect so must be less effective. But notice its what we feel, not what is actually empirically demonstrable. So should we lose all hope in the ability of politicians to pursue effective public policy?

I say no…

While billion dollar lessons are painful to learn (Ontario, e-health and proprietary software is another one that comes to mind) they can be salutary in getting everybody to refocus on what’s effective which means getting back to the evidence. What will be interesting is to see if the Conservative government can adapt. For this government the challenge will be greater as ideology has trumped evidence for most of the past few years. Remember this is the government that has decried Insite, the supervised injection, despite the evidence that it works and even had a Minister (Clement when he was at Health) rant about how the Canadian Medical Association and its doctors were unethical for supporting it. They were of course, just supporting the best medical practice and outcome. So, this could be a long road to travel.

Of course, if they fight the tide, I suspect that the prison boondoggle could turn into their version of the gun registry (especially coming on the heels of the G20 fake lake). But I suspect that ideological fervor in the face of budget realities has a much shorter road… to opposition. So structurally, they’ll be pushed down the road whether they want it or not. Either way, it will make for some interesting political and policy watching.

On Policy Alpha geeks, network thinking and foreign policy

In the past few weeks the Liberal Party of Canada (LPC) and the Canadian International Council (CIC) both launched new visions for Canada’s foreign policy. Reading each, I’m struck by how much overlap both documents have with Middle to Model Power, the Canada25 report written 5 years ago by over 500 young Canadians from across the country and around the world.

With Middle to Model Power, a group of young people largely self-organized to lay out a vision and selection of ideas around how Canada could rethink its foreign policy. Take a look at this selection from its executive summary, including an overview and the first recommendation:

We submit that Canada should cease assessing its influence on the basis of its size or position within an obsolete global hierarchy. Instead, Canada25 calls on Canadians to look at the world as a network, where influence is based on the capacity of an individual, company, non-governmental organization (NGO) or country to innovate and collaborate. Building on this perspective, we propose that Canada become a Model Power—a country whose influence is linked to its ability to innovate, experiment, and partner; a country that, by presenting itself as a model, invites the world to assess, challenge, borrow from, and contribute to, its efforts.
In pursuit of our vision of Canada as a Model Power, we outline three priorities for action. These, accompanied by some of our recommendations, include:

MAKE CANADA A NETWORK NODE. Enhance the ability of Canadians to create, nurture, and tap into international networks:
• Issue five-year work visas to foreign graduates of Canadian universities • Reach out to Canada’s expatriate community by creating an international network of
Canadian leaders…

You can download the full report here, but you get the idea. Remember this is a group of 23-35 year-olds writing in 2005.

Now, quickly compare this to the summary’s of both the LPC and CIC’s new reports.

The LPC report, called a Global Networks Strategy opens by stating:

Networks define how the world works today, as hierarchies did in the past. Influence is gained through connectedness, and by being at the centre of networks. That is good news for Canada, because we have a reputation for being able to work with others, we have shaped many multilateral organizations, and our population today reflects the diversity of the world. The Global Networks Strategy is designed to leverage these assets. It sets priority areas in which the federal government must collaborate with the full range of players who contribute vigorously – and most often in networks – to Canada’s presence in the world: other governments, non-governmental organizations, the private sector, young Canadians, academia, faith- based groups, artists and others.

And in the CIC report, titled Open Canada: A Global Positioning Strategy for a Networked World, has as one of its opening paragraphs:

Canada will never be the most powerful nation on Earth. But we live in a digital age, where might is measured in knowledge rather than muscularity. If we keep building on our openness—attracting the best and the brightest citizens, generating and exchanging new ideas and new ways of doing things and welcoming investment in our economy—Canada can position itself at the centre of the networked world that is emerging in the 21st century.

And, unsurprisingly, the deeper details of the reports offer many similar prescriptions.

So how, on a shoestring budget, can a group of young Canadians many of whom were not foreign policy experts, write a report that identifies an organizing principle that 5 years both a major political party and one of the country’s newest and best funded think tanks would put at the hearts of their own reports?

A few ideas come to mind:

1) The Medium is the Message: Middle to Model Power was not written on a wiki (in 2005 none of us knew what a wiki was!) but it was written over email. The authors were scattered across the country and the process of organizing local events was relatively decentralized. People raised whatever topics that mattered to them, and during the drafting phase they simple sent me their ideas and we batted them around. There was structure, but were were a pretty flat organization and… we were very connected. For Canada25 a network wasn’t just an idea that emerged out of the process, it was the process. It should hardly be surprising that the way we saw the world reflected how we organized ourselves. (When I say that Canada’s digital economy strategy will fail unless written on GCPEDIA this is part of what I’m hinting at). The medium is the message. It’s hard (but not impossible) to write about networks deep in hierarchy.

2) Look for Policy Alpha Geeks in resource poor environments: So why did Canada25 think in terms of networks? How was it that before Wikinomics or GPS or pretty much most other things I’ve seen, did Canada25 organize itself this way?  Well, it wasn’t because we were strategic or young. It was because we had very little money. We couldn’t afford to organize any other way. To get 500 Canadians around the world to think about foreign policy we had to let them self-organize – we didn’t have an org structure or facilitators to do it for them. We had to take the cheapest tools (email) and over use them. Don’t get me wrong, Canada25 was not poor. Our members were generally very well educated, we had access to computers and the internet and access to interesting people to interview and draw ideas from. But the raw infrastructure we had at our disposal was not significant and it forced us to adopt what I now see were disruptive technologies and processes. We became Policy Alpha Geeks because we had to innovate not to be relevant, but to ensure the project survived.

3) It’s not about the youth: People presume that our thinking emerged because we were young. This is not entirely correct. Again, I submit that we got to thinking about networks because we were operating in a resource weak environment and had exposure to new tools (email) and a risk tolerance to try using them in an ambitious way. This isn’t about age, it just happens that generally it is young people who don’t have lots of resources and are willing to experiment with new tools. Older people, who frequently have more senior titles, generally have access to more resources and so can rely on more established, but more resource intensive tools and processes. But again, this is about mindset, not about age. Indeed, it is really about the innovators’ dilemma in policy making. Don’t believe me? Well, as lead author of Middle to Model Power I can tell you that the most influential book on my thinking was Alvin Toffler’s Future Shock which I read in the month preceding the drafting of the report. It was written in 1970 by an author who was, at the time, 42. In sum, young people can be a good guide, but it is environmental factors that you can replicate, not intrinsic qualities of being young, that allow you to innovate.

Both the LPC and the CIC’s documents are good and indeed, more up to date than Middle to Model Power. But in terms of core organizing principles the three documents are similar. So if you are genuinely interested in this take a look at all three documents. I do think they put forward what could become an emerging centrist consensus regarding organizing principles for Canadian foreign policy. Certainly that was the ambition back in 2005.

Learning from Libraries: The Literacy Challenge of Open Data

We didn’t build libraries for a literate citizenry. We built libraries to help citizens become literate. Today we build open data portals not because we have public policy literate citizens, we build them so that citizens may become literate in public policy.

Yesterday, in a brilliant article on The Guardian website, Charles Arthur argued that a global flood of government data is being opened up to the public (sadly, not in Canada) and that we are going to need an army of people to make it understandable.

I agree. We need a data-literate citizenry, not just a small elite of hackers and policy wonks. And the best way to cultivate that broad-based literacy is not to release in small or measured quantities, but to flood us with data. To provide thousands of niches that will interest people in learning, playing and working with open data. But more than this we also need to think about cultivating communities where citizens can exchange ideas as well as involve educators to help provide support and increase people’s ability to move up the learning curve.

Interestingly, this is not new territory.  We have a model for how to make this happen – one from which we can draw lessons or foresee problems. What model? Consider a process similar in scale and scope that happened just over a century ago: the library revolution.

In the late 19th and early 20th century, governments and philanthropists across the western world suddenly became obsessed with building libraries – lots of them. Everything from large ones like the New York Main Library to small ones like the thousands of tiny, one-room county libraries that dot the countryside. Big or small, these institutions quickly became treasured and important parts of any city or town. At the core of this project was that literate citizens would be both more productive and more effective citizens.

But like open data, this project was not without controversy. It is worth noting that at the time some people argued libraries were dangerous. Libraries could spread subversive ideas – especially about sexuality and politics – and that giving citizens access to knowledge out of context would render them dangerous to themselves and society at large.  Remember, ideas are a dangerous thing. And libraries are full of them.

Cora McAndrews Moellendick, a Masters of Library Studies student who draws on the work of Geller sums up the challenge beautifully:

…for a period of time, censorship was a key responsibility of the librarian, along with trying to persuade the public that reading was not frivolous or harmful… many were concerned that this money could have been used elsewhere to better serve people. Lord Rodenberry claimed that “reading would destroy independent thinking.” Librarians were also coming under attack because they could not prove that libraries were having any impact on reducing crime, improving happiness, or assisting economic growth, areas of keen importance during this period… (Geller, 1984)

Today when I talk to public servants, think tank leaders and others, most grasp the benefit of “open data” – of having the government sharing the data it collects. A few however, talk about the problem of just handing data over to the public. Some questions whether the activity is “frivolous or harmful.” They ask “what will people do with the data?” “They might misunderstand it” or “They might misuse it.” Ultimately they argue we can only release this data “in context”. Data after all, is a dangerous thing. And governments produce a lot of it.

As in the 19th century, these arguments must not prevail. Indeed, we must do the exact opposite. Charges of “frivolousness” or a desire to ensure data is only released “in context” are code to obstruct or shape data portals to ensure that they only support what public institutions or politicians deem “acceptable”. Again, we need a flood of data, not only because it is good for democracy and government, but because it increases the likelihood of more people taking interest and becoming literate.

It is worth remembering: We didn’t build libraries for an already literate citizenry. We built libraries to help citizens become literate. Today we build open data portals not because we have a data or public policy literate citizenry, we build them so that citizens may become literate in data, visualization, coding and public policy.

This is why coders in cities like Vancouver and Ottawa come together for open data hackathons, to share ideas and skills on how to use and engage with open data.

But smart governments should not only rely on small groups of developers to make use of open data. Forward-looking governments – those that want an engaged citizenry, a 21st-century workforce and a creative, knowledge-based economy in their jurisdiction – will reach out to universities, colleges and schools and encourage them to get their students using, visualizing, writing about and generally engaging with open data. Not only to help others understand its significance, but to foster a sense of empowerment and sense of opportunity among a generation that could create the public policy hacks that will save lives, make public resources more efficient and effective and make communities more livable and fun. The recent paper published by the University of British Columbia students who used open data to analyze graffiti trends in Vancouver is a perfect early example of this phenomenon.

When we think of libraries, we often just think of a building with books.  But 19th century mattered not only because they had books, but because they offered literacy programs, books clubs, and other resources to help citizens become literate and thus, more engaged and productive. Open data catalogs need to learn the same lesson. While they won’t require the same centralized and costly approach as the 19th century, governments that help foster communities around open data, that encourage their school system to use it as a basis for teaching, and then support their citizens’ efforts to write and suggest their own public policy ideas will, I suspect, benefit from happier and more engaged citizens, along with better services and stronger economies.

So what is your government/university/community doing to create its citizen army of open data analysts?

Apps for Climate Action Update – Lessons and some new sexy data

ttl_A4CAOkay, so I’ll be the first to say that the Apps4Climate Action data catalog has not always been the easiest to navigate and some of the data sets have not been machine readable, or even data at all.

That however, is starting to change.

Indeed, the good news is three fold.

First, the data catalog has been tweaked and has better search and an improved capacity to sort out non-machine readable data sets. A great example of a government starting to think like the web, iterating and learning as the program progresses.

Second, and more importantly, new and better sets are starting to be added to the catalog. Most recently the Community Energy and Emissions Inventories were released in an excel format. This data shows carbon emissions for all sorts of activities and infrastructure at a very granular level. Want to compare the GHG emissions of a duplex in Vancouver versus a duplex in Prince George? Now you can.

Moreover, this is the first time any government has released this type of data at all, not to mention making it machine readable. So not only have the app possibilities (how green is your neighborhood, rate my city, calculate my GHG emissions) all become much more realizable, but any app using this data will be among the first in the world.

Finally, probably one of the most positive outcomes of the app competition to date is largely hidden from the public. The fact that members of the public have been asking for better data or even for data sets at all(!) has made a number of public servants realize the value of making this information public.

Prior to the competition making data public was a compliance problem, something you did but you figured no one would ever look at or read it. Now, for a growing number of public servants, it is an innovation opportunity. Someone may take what the government produces and do something interesting with it. Even if they don’t, someone is nonetheless taking interest in your work – something that has rewards in of itself. This, of course, doesn’t mean that things will improve over night, but it does help advance the goal of getting government to share more machine readable data.

Better still, the government is reaching out to stakeholders in the development community and soliciting advice on how to improve the site and the program, all in a cost-effective manner.

So even within the Apps4Climate Action project we see some of the changes the promise of Government 2.0 holds for us:

  • Feedback from community participants driving the project to adapt
  • Iterations of development conducted “on the fly” during a project or program
  • Success and failures resulting in queries in quick improvements (release of more data, better website)
  • Shifting culture around disclosure and cross sector innovation
  • All on a timeline that can be measured in weeks

Once this project is over I’ll write more on it, but wanted to update people, especially given some of the new data sets that have become available.

And if you are a developer or someone who would like to do a cool visualization with the data, check out the Apps4Climate Action website or drop me an email, happy to talk you through your idea.

How to Engage with Social Media: An Example

The other week I wrote a blog post titled Canadian Governments: How to Waste millions online ($30M and Counting) in which I argued that OpenID should be the cornerstone of the government’s online identification system. The post generated a lot of online discussion, much of which was of very high quality and deeply thoughtful. On occasion, comments can enhance and even exceed a post’s initial value, and I’d argue this is one of these cases – something that is always a joy when it happens.

There was however, one comment that struck me as particularly important, not only because it was thoughtful, but because the type of comment is so rare. This is because it came from a government official. In this case, from Dave Nikolejsin, the CIO of the Government of British Columbia.

Everything about Mr. Nikolejsin’s comment deserves to be studied and understood by those in the public and private sector seeking to understand how to engage the public online. His comment is a perfect case of how and why governments should allow public servants to comment on blogs that tackle issues they are themselves addressing.

What makes Mr. Nikolejsin’s comment (which I’ve reprinted below) so effective? Let me break out the key components:

  1. It’s curious: Given the nature of my blog post a respondent could easily have gone on the offensive and merely countered claims they disagreed with. Instead Mr Nikolejsin remains open and curious about the ideas in the post and its claims. This makes readers and other commentators less likely to attack and more likely to engage and seek to understand.
  2. It seeks to return to first principles: The comment is effective because it is concise and it tackles the specific issues raised by the post. But part of what really makes it shine is how it seeks to identify first principles by talking about different approaches to online ID’s. Rather than ending up arguing about solutions, the post engages readers to identify what assumptions they may or may not have in common with one another. This won’t necessarily makes people more likely to agree, but they’ll end up debating the right thing (goals, assumptions) rather than the wrong thing (specific solutions).
  3. It links to further readings: Rather than try to explain everything in his response, the comment instead links to relevant work. This keeps the comment shorter and more readable, while also providing those who care about this issue (like me) with resources to learn more.
  4. It solicits feedback: “I really encourage you to take a look at the education link and tell me what you think.Frequently comments simply retort points in the original post they disagree with. This can reinforce the sense that the two parties are in opposition. Mr. Nikolejsin and I actually agree far more than we disagree: we both want a secure, cost effective, and user friendly online ID management system for government. By asking for feedback he implicitly recognizes this and is asking me to be a partner, not an antagonist.
  5. It is light: One thing about the web is that it is deeply human. Overly formal statements looks canned and cause people to tune out. This comment is intelligent and serious with its content, but remains light and human in its style. I get the sense a human wrote this, not a communications department. People like engaging with humans. They don’t like engaging with communication departments.
  6. Community Feedback: The comment has already sparked a number of responses which contain supportive thoughts, suggestions and questions, including some by those working in municipalities, as experts in the field and citizen users. It’s actually a pretty decent group of people there – the kind a government would want to engage.

In short, this is a comment that sought to engage. And I can tell you, it has been deeply, deeply successful. I know that some of what I wrote might have been difficult to read but after reading Mr. Nikolejsin’s comments, I’m much more likely to bend over backwards to help him out. Isn’t this what any government would want of its citizens?

Now, am I suggesting that governments should respond to every blog post out there? Definitely not. But there were a number of good comments on this post and the readership in terms of who was showing up makes commenting on a post likely worthwhile.

I’ve a number of thoughts on the comment that I hope to post shortly. But first, I wanted to repost the comment, which you can also read in the original post’s thread here.

Dave Nikolejsin <dave.nikolejsin@gov.bc.ca> (unregistered) wrote: Thanks for this post David – I think it’s excellent that this debate is happening, but I do need to set the record straight on what we here in BC are doing (and not doing).

First and foremost, you certainly got my attention with the title of your post! I was reading with interest to see who in Canada was wasting $30M – imagine my surprise when I saw it was me! Since I know that we’ve only spent about 1% of that so far I asked Ian what exactly it was he presented at the MISA conference you mentioned (Ian works for me). While we would certainly like someone to give us $30M, we are not sure where you got the idea we currently have such plans.

That said I would like to tell you what we are up to and really encourage the debate that your post started. I personally think that figuring out how we will get some sort of Identity layer on the Internet is one of the most important (and vexing) issues of our day. First, just to be clear, we have absolutely nothing against OpenID. I think it has a place in the solution set we need, but as others have noted we do have some issues using foreign authentication services to access government services here in BC simply because we have legislation against any personal info related to gov services crossing the border. I do like Jeff’s thinking about whom in Canada can/will issue OpenID’s here. It is worth thinking about a key difference we see emerging between us and the USA. In Canada it seems that Government’s will issue on line identity claims just like we issue the paper/plastic documents we all use to prove our Identities (driver’s licenses, birth certificates, passports, SIN’s, etc.). In the USA it seems that claims will be issued by the private sector (PayPal, Google, Equifax, banks, etc.). I’m not sure why this is, but perhaps it speaks to some combination of culture, role of government, trust, and the debacle that REALID has become.

Another issue I see with OpenID relates to the level of assurance you get with an OpenID. As you will know if you look at the pilots that are underway in US Gov, or look at what you can access with an OpenID right now, they are all pretty safe. In other words “good enough” assurance of who you are is ok, and if someone (either the OpenID site or the relying site) makes a mistake it’s no big deal. For much of what government does this is actually an acceptable level of assurance. We just need a “good enough” sense of who you are, and we need to know it’s the same person who was on the site before. However, we ALSO need to solve the MUCH harder problem of HIGH ASSURANCE on-line transactions. All Government’s want to put very high-value services on-line like allowing people access to their personal health information, their kids report cards, driver’s license renewals, even voting some day, and to do these things we have to REALLY be sure who’s on the other end of the Internet. In order to do that someone (we think government) needs to vouch (on-line) that you are really you. The key to our ability to do so is not technology, or picking one solution over the other, the key is the ID proofing experience that happens BEFORE the tech is applied. It’s worth noting that even the OpenID guys are starting to think about OpenID v.Next (http://self-issued.info/?p=256) because they agree with the assurance level limitation of the current implementation of OpenID. And OpenID v.Next will not be backward compatible with OpenID.

Think about it – why is the Driver’s License the best, most accepted form of ID in the “paper” world. It’s because they have the best ID proofing practices. They bring you to a counter, check your foundation documents (birth cert., Card Card, etc.), take your picture and digitally compare it to all the other pictures in the database to make sure you don’t have another DL under another name, etc. Here in BC we have a similar set of processes (minus the picture) under our Personal BCeID service (https://www.bceid.ca/register/personal/). We are now working on “claims enabling” BCeID and doing all the architecture and standards work necessary to make this work for our services. Take a look at this work here (http://www.cio.gov.bc.ca/cio/idim/index.page?).

I really encourage you to take a look at the education link and tell me what you think. Also, the standards package is getting very strong feedback from vendors and standards groups like the ICF, OIX, OASIS and Kantara folks. This is really early days and we are really trying to make sure we get it right – and spend the minimum by tracking to Internet standards and solutions wherever possible.

Sorry for the long post, but like I said – this is important stuff (at least to me!) Keep the fires burning!

Thanks – Dave.